Frank Talarico | Page 4

Planet Honda responded

Hello, Wow, six cars now? We're sure Frankie is proud to have kept your trust and business for so long, and we know he'll appreciate the compliments on his willingness to always go the extra mile when you visit. All of us here at Planet Honda wish you safe and happy travels ahead, and we look forward to seeing you again when it's time for number seven!

Planet Honda responded

Hello Robert, Frankie will be proud to hear his professionalism shined and earned your recommendation. Thank you from all of us here at Planet Honda for trusting us with helping you find the right car for your family member. We want to keep you and them happy throughout ownership, so please be sure and reach out if ever there is need down the road. Safe and fun travels to you all!

Planet Honda responded

Hello Dana, Thank you so much for complimenting the knowledgeable and patient help you received from Frankie here at Planet Honda. It was our sincerest pleasure to assist with everything, and we know he'll appreciate the kind feedback. Please enjoy the road ahead and travel safe. And if there is anything we can help you with along the way, please do not hesitate to let us know!

Planet Honda responded

Hi Jessica, Thank you very much for sharing thoughts regarding your experience working with Frank. He'll love to hear you enjoyed excellent, fast service and drove away happy! It was our pleasure to help here at Planet Honda and we wish you safe and exciting travels ahead. Please reach out whenever we can assist in any way moving forward!

Planet Honda responded

Hello, Thank you for the awesome feedback on the knowledgeable, efficient, and overall excellent service you experienced with your deal! We are happy that Frank sealed the deal again for you and look forward to the next opportunity to collaborate!

Planet Honda responded

Hello Dani, It is regrettable to learn of your feelings regarding our team. We work hard to help guests enjoy exceptional assistance and always act with integrity. That your experience has led you to believe differently is concerning, and I’d appreciate an opportunity to speak with you about this matter directly. At your availability, please reach out to me at the number below. Thank you, Sue Lerch Customer Experience Manager 908-838-7526

Planet Honda responded

Hi Marco, Sixth lease! That's truly amazing. Thank you so much for continuing to work with Frank and the Planet Honda team through the years. It's awesome to hear this is your best experience yet, and we know he's going to love learning you brag about working with him! Please drive safe, have fun and we'll be ready to do even better when it's time for lease number seven!

Planet Honda responded

Hi, Thank you so much for being a longtime Planet Honda customer. We sincerely appreciate your business, kind words and recommendations. It's our pleasure to have provided you exceptional service throughout the last six years and we look forward to delivering the same first-class assistance through many more visits.

Planet Honda responded

Hello Jay, Thank you for the kind feedback., Taylor will appreciate hearing his assistance was enjoyed and we're happy to have you as part of the Planet Honda team now too. Travel safe, have fun and come back to see us all again in the future.

Planet Honda responded

Hello, Thank you for such a thorough and thoughtful review of your experience working with the Planet Honda team. Frank will appreciate hearing his positive and professional demeanor led to you enjoying a smooth and outstanding experience. Alessandra too will love to hear her professionalism is shining through. All of us wish you many happy and safe travels ahead and look forward to working with you again down the road.