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Frank Talarico
Frank Talarico at Planet Honda

Frank Talarico | Page 5

Sales Consultant

Planet Honda

2285 US-22
Union, NJ 07083

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4.5
224 Reviews
4.5

224 Reviews

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224 Reviews of Frank Talarico

January 25, 2022

Dealership Rating
Employee Rating

Frankie was able to help me get a new vehicle for my wife a 2022 pilot the transaction was very smooth and he was very professional and clear with communication. Will recommend to visit and ask for Frankie More

by mo.vaca1125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jan 26, 2022

Planet Honda responded

Hi Mo, Frank will appreciate hearing your compliment regarding his professionalism and communication skills. Thank you and your wife for trusting Planet Honda with your business. We hope you enjoy many safe and fun travels in that new Pilot and that you'll visit us again whenever we can be of future assistance.

December 06, 2021

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Employee Rating

Very good customer service. All I spoke with were friendly, completely informative and would highly recommend this dealership. More

by tomndonscan24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Dec 07, 2021

Planet Honda responded

Hello, Thank you for the opportunity to earn your business. It was the pleasure of our Planet Honda team to provide a friendly and informative experience while assisting. Please travel safe and enjoy the road. We hope to see you again in the future whenever we can be of help!

November 01, 2021

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Employee Rating

Planet Honda is very professional, extremely courteous and makes it easy to work out the best deal! More

by Jctcmt2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Nov 02, 2021

Planet Honda responded

Hello, Thank you very much for choosing Frank and our team at Planet Honda! We're glad to see we provided an easy, friendly and professional experience. Please enjoy safe and exciting journeys on the road ahead and come see us again along the way. We're always here to help with whatever you may need.

October 26, 2021

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Employee Rating

Broken commitment by sales person. Promised to give all weather floor mats for a brand new Odyssey I purchased. Once the vehicle is picked up, there is no response even after multiple attempts More

by PAVAN Krishna
Customer Service
Friendliness
Price
Recommend Dealer
No
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Nov 02, 2021

Planet Honda responded

Hello Pavan, Thank you for alerting us to your concerns. It is unfortunate to learn we have not met our high standards for professionalism during your experience, and I apologize for any inconveniences you have been caused. At your earliest opportunity, please contact me at 908-838-7526 and I will do everything I can to help with your concerns over the all-weather floormats. I look forward to assisting you. Sue Lerch Customer Experience Manager

Nov 02, 2021

PAVAN Krishna responded

Hi Sue, What I was promised was free all weather mats by Frank and his manager Cisco. When I pinged them, instead of delivering on that commitment, he started acting rude and asked not to ask for them. I hope you will do the needful and keep the commitment.

Nov 08, 2021

PAVAN Krishna responded

Hi Sue, Hope all is well. We spoke last week and you were going to get back with me on Thursday or Friday. Since I did not hear from you again, I left a message for you. Feel free to let me know.

Nov 24, 2021

PAVAN Krishna responded

Hi Sue, hope all is well. You were going to get back with me day after we spoke early November. I am yet to hear back. Since then, I called couple of times. I expect a better response from an executive like you. Let me know. Happy thanksgiving to you and your family!

Jan 24, 2022

PAVAN Krishna responded

hi Sue, hope all is well at your end. We spoke on last Wednesday and you were busy and you were going to call me after 11:00AM next day. Looks like you got busy.I was at the dealership last Friday and I tried to connect with you. When I was at front desk checking your availability, I was told you stepped out for lunch and Frank showed up again and he was rude for no reason. I have no idea what he has against me. I was there couple of hours and I could not reach you. To be honest, I was expecting an honest conversation from your side and it has not happened yet.

October 18, 2021

Dealership Rating
Employee Rating

Frank Talarico was my sales person. He’s a great representative of your brand and dealership More

by RK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Oct 19, 2021

Planet Honda responded

Hello RK, We're happy to hear Frank was able to help. Thank you for your time, business and kind feedback about your experience at Planet Honda. We wish you safe and exciting travels ahead and look forward to assisting you again in the future.

October 18, 2021

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Employee Rating

Excellent service every thing went great I will Excellent service every thing went great I will definitely recommend family and friends super happy More

by Chinablack26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Oct 19, 2021

Planet Honda responded

Hello, That's excellent to hear. We're always looking to make our clients happy when they trust us with their business. Thank you for choosing Frank and our team. Drive safe, have fun and visit us again at Planet Honda whenever we can be of assistance.

October 05, 2021

Dealership Rating
Employee Rating

This dealership was very efficient and professional in the way that they handled my transaction. Frank was excellent and very professional and very pleasant the whole buying experience was great More

by Rkramm1855
Recommend Dealer
Yes
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Oct 07, 2021

Planet Honda responded

Hello, Professional, pleasant and excellent are always things we love to hear describing our performance at Planet Honda. We appreciate you choosing Frank and our team for your experience buying a new car. Please drive safe, have fun and come see us again whenever we can be of assistance along the way.

September 28, 2021

Dealership Rating
Employee Rating

Planet Honda on Route 22 are phenomenal… They’ve been with me 100% of the time after my other car was flooded from Hurricane Ida… More

by Team_wizzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Amorin , Frank Bonilla, Cisco

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Sep 28, 2021

Planet Honda responded

Hello, Thank you very much for choosing Planet Honda and leaving us such thoughtful feedback. We hope that our team was able to help ease some of the stress following your experience with the storm. Please let us know whenever we can be of assistance again!

September 23, 2021

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Employee Rating

Great place with humble and understanding people that would easily accommodate anyone in any budget More

by razvangi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 23, 2021

Planet Honda responded

Hello, It's always our pleasure to help clients find a great deal on a vehicle that is right for them. Thank you for choosing Frank and our Planet Honda team. We wish you safe and fun travels on the road ahead. Don't forget to come see us again whenever we can be of assistance along the way.

September 23, 2021

Dealership Rating
Employee Rating

The service I experienced was amazing. Frankie and Jessica were fast, efficient and friendly. This is not the easiest time to car shop and purchase a new vehicle. I had a terrible experience at a diff More

by cthornx
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mcnulty 5 stars!

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Sep 23, 2021

Planet Honda responded

Hello, We're happy you found us! It was our pleasure to help make it a happy birthday by working with you to find a great deal on your van. You'll always be a priority at Planet Honda, and we look forward to assisting you again in the future. Meanwhile, please drive safe and have fun in your new vehicle!

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