Frank Tortorella | Page 5

Amazing people This dealership was so helpful in not just buying one car but buying 2! People were so accommodating, friendly, and supportive. I would go back to the This dealership was so helpful in not just buying one car but buying 2! People were so accommodating, friendly, and supportive. I would go back to them for any of my JEEP needs! More

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Happiest times Everytime I've come to this jeep dealership I leave happier than when I got there. They make the experience so smooth and painless. The environment is Everytime I've come to this jeep dealership I leave happier than when I got there. They make the experience so smooth and painless. The environment is always happy and inviting. This means from the time I pull up, to the front lobby and even downstairs in the service area. All the staff here is consistently on their game. My guy Frank always takes care of me and whatever questions I have. I've bought 2 cars from here. One was used and eventually I turned it in and bought a new jeep. I would never go anywhere else for a car. Highly reccomend coming here for all your car needs :) More

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Very positive and exciting We had a very difficult situation and Derek in finance was able to get it done we purchased two 2017 Jeep Renegades one had to come from out-of-state We had a very difficult situation and Derek in finance was able to get it done we purchased two 2017 Jeep Renegades one had to come from out-of-state that we were interested in a certain color Sam in new car sales Was able to get it done for us we came in with our payments right where we needed to be actually cheaper than we thought it would be so our overall experience with st-charles Chrysler Jeep Dodge was excellent More

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deceptive sales practice ,horrible experience Do not buy from this Dealer! Unprofessional and dishonest,went in with full intention of purchasing the advertised car, they slapped additional $2200 Do not buy from this Dealer! Unprofessional and dishonest,went in with full intention of purchasing the advertised car, they slapped additional $2200.00 and claimed we had to pay because they CERTIFIED the car over the weekend!! and we had to pay for it!! Sales manager came over and stated he would honor the advertised price, then another one came ten minutes later and said we had to pay the advertised price plus the additional $2200.00 !!they wasted hour and a half of our valuable time! They are simply con artists, so we left .they didn't care they lost a sale. We drove to downers grove to Max Madsen,and bought the exact make,model,color and left with the car within 30 minutes! More

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