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Frank Trotta

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Frank Trotta

Frank Trotta | Page 2

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

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4.8

598 Reviews

Overview Reviews (598) Inventory (326)

4.8

598 Reviews

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598 Reviews of Frank Trotta

August 19, 2026

Dealership Rating

Employee Rating

It was a smooth and efficient experience The experience exceeded all of my expectations. The service was finished on time. The faculty is clean and comfortable. Frank communicated very well throughout the exceeded all of my expectations. The service was finished on time. The faculty is clean and comfortable. Frank communicated very well throughout the visit More

by GSCHEINER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Aug 20, 2026 -

Rallye BMW responded

We’re glad to hear you had a smooth and efficient service experience with Frank and our team! Thank you for choosing Rallye BMW and for sharing your feedback.

August 15, 2026

Dealership Rating

Employee Rating

Frank provided an amazing job. He was available and made sure I was informed about the progress of my car’s work. He was available and made sure I was informed about the progress of my car’s work. More

by CMSARDINHA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 17, 2026 -

Rallye BMW responded

Thank you for choosing Rallye BMW and for sharing your experience with Frank! We appreciate your business and your five-star feedback! See you next time!

August 14, 2026

Dealership Rating

Employee Rating

Not to bad of a dealer ship but they need to work on a few things few things More

by gabriel71704

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Hale, Brandon Tibbals, Mustafa Karimbaksh , Dennis

Aug 20, 2026 -

Rallye BMW responded

I'm disappointed to see that we fell short of our high expectations during your visit. I would appreciate the chance to learn more about what happened so we can work towards providing the best customer experience possible. If you would please contact me at your convenience, I'd like to help. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 12, 2026

Dealership Rating

Employee Rating

Frank Trotta and everyone at Rallye, including the loaner car representatives, are a pleasure to do business with. car representatives, are a pleasure to do business with. More

by EAO101

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Darren Thomsen, Daniel Turin

Aug 13, 2026 -

Rallye BMW responded

Thank you! We are glad Frank and the team made your experience at Rallye BMW smooth and enjoyable. See you next time!

August 05, 2026

Dealership Rating

Employee Rating

Fast work done correctly with OEM parts They always make time for me and are thorough time for me and are thorough More

by laurettimike

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Aug 06, 2026 -

Rallye BMW responded

Thank you for the excellent review of Rallye BMW, Mike!

August 05, 2026

Dealership Rating

Employee Rating

Fast work done correctly with OEM parts They always make time for me and are thorough time for me and are thorough More

by laurettimike

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Aug 06, 2026 -

Rallye BMW responded

Mike, thank you for the great review. We look forward to seeing you again at Rallye BMW!

August 05, 2026

Dealership Rating

Employee Rating

Very good and professional Frank is a great guy to deal with and makes things happen with and makes things happen More

by kevinramsaroop

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Aug 06, 2026 -

Rallye BMW responded

Hi Kevin, thanks so much for taking the time to leave Rallye BMW a great review! Frank will appreciate your kind words.

August 05, 2026

Dealership Rating

Employee Rating

Very good and professional Frank is a great guy to deal with and makes things happen with and makes things happen More

by kevinramsaroop

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Aug 06, 2026 -

Rallye BMW responded

Thank you, Kevin. Frank will appreciate your kudos. We look forward to seeing you again at Rallye BMW!

August 03, 2026

Dealership Rating

Employee Rating

Tremendous easy and great customer service! Frank is great and never disappoints with customer care and communication Frank is great and never disappoints with customer care and communication More

by BARRYZUCKER0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Aug 05, 2026 -

Rallye BMW responded

We are happy to hear that Frank made the experience easy and enjoyable! Thank you for choosing Rallye BMW and for sharing your feedback. It means a lot to our team, Barry!

August 02, 2026

Dealership Rating

Employee Rating

Great service and knowledgeable about my car and needs based on my driving. Frank has been my service advisor for years and best in class. He is one of the reasons I still bring both my BMWs to Rallye based on my driving. Frank has been my service advisor for years and best in class. He is one of the reasons I still bring both my BMWs to Rallye More

by jeff@synergysls.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Aug 04, 2026 -

Rallye BMW responded

Thank you for your positive feedback about Frank and our team at Rallye BMW! We look forward to seeing you and your BMWs in the future. Drive safely, Jeff!

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