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Frank Trotta
584 Reviews
Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
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584 Reviews of Frank Trotta
July 20, 2016
Excellent and very professional Frank was nice and courteous. He gave me a good loaner, which was also painless. When I wen to pick up my car, it was very quick. Thanks Frank for Frank was nice and courteous. He gave me a good loaner, which was also painless. When I wen to pick up my car, it was very quick. Thanks Frank for your great job. More
by Jerry Kohli
July 14, 2016
tire puncture Everything went well. I book the appointment online and got a phone call that that time wasn't available with a loaner so we scheduled a time that was Everything went well. I book the appointment online and got a phone call that that time wasn't available with a loaner so we scheduled a time that was. Everything went well at the dealership. More
by author
July 08, 2016
🏅Bmw best This is my 2nd Bmw I purchased from Rallye the service Dept and service writers are the best always interested in the performance of my Bmw any concer This is my 2nd Bmw I purchased from Rallye the service Dept and service writers are the best always interested in the performance of my Bmw any concerns I have in regards to my car are always answered. I would definitely recommend Rallye for sales service and parts , they also have a Bmw genius available to answer all technical questions about my cars electronics/radio/gps/blue tooth etc . Very happy 2015 x5d m package 😀 More
by Madmax
Other Employees Tagged: David Diaz, Gianni Marini, Bill Wagner, Terrence Palmer and Crystal Ahamad
July 06, 2016
efficient and professional - the service team works hard from intake through completion to make the customer feel comfortable and that the work will be completed promptly. - the service team works hard from intake through completion to make the customer feel comfortable and that the work will be completed promptly. More
by bmw528
July 05, 2016
Great Service Called me to schedule service. Once I was there, it was very quick and staff was courteousf. Frank was prompt and respectful of my time. I will conti Called me to schedule service. Once I was there, it was very quick and staff was courteousf. Frank was prompt and respectful of my time. I will continue to recommend Adam and Frank @ Rallye Service to friends and family. More
by 3series
Other Employees Tagged: Adam Romano
July 05, 2016
Great service Service is excellent. The complementary car wash is a nice detail....The car comes out cleaner than most car wash service. I have called last minute a Service is excellent. The complementary car wash is a nice detail....The car comes out cleaner than most car wash service. I have called last minute and Ralley has accommodated me! I highly recommend the service! More
by Lorasa
June 28, 2016
Great Service Experience It is a Very enjoyable experience when entering Rallye BMW. Everyone greets you wherever you are in the Dealership. I brought my New BMW in for some P It is a Very enjoyable experience when entering Rallye BMW. Everyone greets you wherever you are in the Dealership. I brought my New BMW in for some Performance upgrades. I was treated in a Professional and Sincere manner. All my questions were answered, the parts were ordered and received the next day and installed. Vehicle runs great. . Frank Trotta was attentive,kept me informed and contacted me when the vehicle was complete. I am very pleased I chose Rallye as my Dealer. More
by jr1521
June 25, 2016
Excellent service Frank trotta is the best service advisor. Frank trotta went far and beyond to help with my needs. Frank trotta educated me on things to get my car in Frank trotta is the best service advisor. Frank trotta went far and beyond to help with my needs. Frank trotta educated me on things to get my car in peak condition More
by Jimmy2shooz
June 21, 2016
Extremely accomodating Had a tire emergency that required immediate action and repair/replacement. Made a early morning call and got an immediate appointment. All repairs we Had a tire emergency that required immediate action and repair/replacement. Made a early morning call and got an immediate appointment. All repairs were made while we waited. Even got a state inspection so that we could avoid a subsequent visit. More
by Whitestoneny
June 20, 2016
Excellent , the service dept took care of me right away. I waited for my car. The issue could not be resolved at no fault to Rallye. This is a BMW issue which , the service dept took care of me right away. I waited for my car. The issue could not be resolved at no fault to Rallye. This is a BMW issue which they are aware of. More
by gstax123
