Frank Tucker | Page 2

Very courteous and professional. Rory Huff and Matt Wunder were informative and excellent to work with. Chris Shelton in Financing was just excellent also. All were not only superior Rory Huff and Matt Wunder were informative and excellent to work with. Chris Shelton in Financing was just excellent also. All were not only superior in their role, but also genuine in their efforts to make my wife and I very comfortable. I rate the entire experience from start to finish a “TEN”. I would recommend Courtesy Jeep in heart beat … Leno Morero More

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My best buying car experience ever! Matt went above and beyond and provided a 5 stars selling experience. If you need a Jeep ask for Matt you won't be disappointed! Matt went above and beyond and provided a 5 stars selling experience. If you need a Jeep ask for Matt you won't be disappointed! More

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2nd vehicle from courtesy jeep in a year. Very friendly customer service. Salesman are knowledgeable. Very satisfied. Will recommend to friends and family. Very friendly customer service. Salesman are knowledgeable. Very satisfied. Will recommend to friends and family. More

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We bought our new wrangler from Andy. He made our buying experience very good. He is knowledgeable and answered all our questions. He is a great guy!! He made our buying experience very good. He is knowledgeable and answered all our questions. He is a great guy!! More

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I have purchased several vehicles and the dealership is always wonderful and positive . Service, financial services, selection is always great always wonderful and positive . Service, financial services, selection is always great More

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Great person to work with, he listened and worked with me to ensure I was taken care of. His team are friendly welcoming. Highly recommend working with Teddy and the people at Courtesy. to ensure I was taken care of. His team are friendly welcoming. Highly recommend working with Teddy and the people at Courtesy. More

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Originally I came into the dealership just for a service on another vehicle with no intention of buying a vehicle. While waiting for my vehicle to be serviced I browsed around the dealership just looking at on another vehicle with no intention of buying a vehicle. While waiting for my vehicle to be serviced I browsed around the dealership just looking at the Jeep Gladiators. Andre Hall struck up a friendly conversation with me and we talked about the Gladiators. He was very friendly and didn’t push me into anything. I told him I was curious how the Gladiator drove and handled. He asked if I would like to take the Gladiator for a test ride while waiting for my vehicle to be serviced. I chose to take it to my wife who was shopping at the mall. We both fell in the love with the performance and look of the vehicle. By the afternoon we we were driving it home. Andre made the purchasing process the smoothest we have ever experienced. More

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The sales staff and parts counter staff is great! No problems there. The service department is quite a different story. The first trip to service was for a heated steering wheel that is not operat No problems there. The service department is quite a different story. The first trip to service was for a heated steering wheel that is not operating properly. They called me an Uber ride so I could leave the car with them to diagnose the problem. Two hours later I still had no ride home. Found out they gave my ride to another customer. I was told it probably was too warm for the heated steering wheel to work.???? In February???? They agreed to order me a new steering wheel. I was never contacted that it was in (should have taken a few days and I reached out to Travis 2 weeks later and li and behold it was there! (Amazing). I booked an appointment to have the new steering wheel installed. At 4pm I was told they were working on it and should be done by 5. I turned in the rental car and picked up my brand new Jeep (with less than 1500 miles on it). They had installed the wrong steering wheel (never checking it prior to that for the correct color!). I am now waiting to hear if the new and correct steering wheel came in yet. That should have been in over a week ago. Communication in the service department is terrible! The service manager as well is at fault here not verifying that the correct part will be installed and the “mechanic” that installed the steering wheel has an equal part in this fiasco. He should have seen that what he put in was NOT what was taken out. This is the last service appointment I will make at this dealership due to the lack of detail and lack of communication. In the future I will be making service appointments with another dealership. More

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I was very satisfied with this dealership Teddy Simmons my sales rep was very courteous and answered all my questions along with helping set up my computer instruments I would recommend this dealership and my sales rep was very courteous and answered all my questions along with helping set up my computer instruments I would recommend this dealership and salesperson to anyone who is interested in a vehicle More

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Salvador Anglada, was prompt on the home delivery of my new Grand Cherokee L, a very great display of under promising and over delivering!! All of my needs in regards to the safety and need for cleanline new Grand Cherokee L, a very great display of under promising and over delivering!! All of my needs in regards to the safety and need for cleanliness were meet and surpassed. I would recommend Salvador and him management team of Joel Del La Rosa, Bill Tichy and David Gonzalez mad my purchasing experience far better than promised. I was referred by my Son, who has purchased several vehicles from Courtesy Jeep and keeps going back, I experienced first hand why he continues him patronage....Thank you Courtesy Jeep More

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