Frank Tucker | Page 3

Bought a Wrangler from Chris Caban 2 years ago. Just had a frustrating experience with a dealer in Florida trying to get a part. Called Frank in your parts department and he solved the problem in less than a frustrating experience with a dealer in Florida trying to get a part. Called Frank in your parts department and he solved the problem in less than 2 minutes that the other dealership and I had gotten into a pretty ugly argument over simply because he was too lazy to do the research that Frank easily handled. I’m 2000 miles away and he got my info for me when he knew I wasn’t gonna buy the part from him since I’m on the opposite side of the country, and the yahoo in Florida said it was too complicated and basically told me to get lost. More

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James has helped me purchase MULTIPLE vehicles. Not only does he know the product from being a Jeep enthusiast himself, but he really does strive to get you the best deal and experience possible! With James does he know the product from being a Jeep enthusiast himself, but he really does strive to get you the best deal and experience possible! With James, you really do have a friend in the auto industry! I've bought many vehicles in my lifetime, and never gotten a better deal or experience than what I get from Remy. If you're in the market for a Jeep or ANY vehicle for that matter, go see James over at Courtesy Jeep! More

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Okay let’s just say that my experience at this dealership buying my first Jeep was way better than expected. I usually hate buying new vehicles because of pushy sales people and hidden fees every time you tu buying my first Jeep was way better than expected. I usually hate buying new vehicles because of pushy sales people and hidden fees every time you turn around. In January of this year my wife decided she wanted to take a trip to the snow but our current vehicles were not equipped to do so. My wife wanted to rent a jeep for the weekend but quickly figured out that they aren’t cheap. I jokingly told her that I would buy one before I spent $450 a day to rent one. Next thing you know she had me in the parking lot of Courtesy Jeep in Mesa Az. I was there to look, but apparently she was there to buy lol. As we parked and we’re looking inside of a Jeep a sales person (James Remy) approached and asked if there was anything specific that we wanted to see. I quickly said “no, we’re just looking” and before I could finish my sentence my wife blurted out 5 or 6 items she was looking for. James kind of chuckled and said that he has one with the options she wanted to see. James took the time to drive us to his other lot to find the specific one with her option requests. I’m not going to lie, once I checked out the new wranglers and heard the Diesel engine start up I was more interested in buying that I let on. James asked if we wanted to test drive it without any obligation or tricky sales pitches. In fact we were so comfortable with him that we asked him to ride with us to answer our questions. When we came back to the dealership James sat us down at his desk and started going over numbers. I kept waiting for the numbers to magically inflate themselves but they never did! I was completely shocked! Inwas so shocked that we actually spent another hour or so with him while he explained different trim levels and options that I chose to upgrade our option list that we wanted because there were zero hidden fees or BS coming from his side of the desk.. I’m a completely satisfied buyer and firmly believe James had our best interest in mind over trying to sell us something we didn’t want to make more money. Let’s fast forward now to September, just over 8 months later. Over the past few months I have had my Jeep completely customized at this dealership. Lift, wheels, tires, bumpers winch and much more. The aftermarket department ran by Alex and Frank went over and above to make sure my project was a success and fun. The amount of options available even at a dealership is mind blowing. The prices are super competitive and the service department has a special rate for installing aftermarket parts bought there. The service department ran by Brenden and the tech named Marcus that did the work to my Jeep were absolutely the best! Everyone here gave us such phenomenal personal attention that we just ordered another Wrangler for my wife from the best salesman at the best Jeep dealership we’ve ever been to. We can’t wait to get hers all fixed up as well. Nothing but five star service from an amazing dealership full of amazing people!! After just 8 short months we feel like these guys are all more our friends than just sales and service people! More

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Lem was fun to work with. He wasn't pushy he just listened and helped me. listened and helped me. More

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I work for a mother dealership ,in the area. I love the sales and service departments. I have send 3 people so far ! Keep up the hood work ! sales and service departments. I have send 3 people so far ! Keep up the hood work ! More

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Work with Teddy. Straight forward guy looking to make customers happy! Got a great deal on my trade as well as the new toy even during the pandemic. customers happy! Got a great deal on my trade as well as the new toy even during the pandemic. More

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No hassle, sales and finance staff listen to your vehicle needs. needs. More

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Told Matt the make and model of Jeep Gladiator I was looking for the color and all the features I wanted. He found exactly what I was looking for and made sure there was a no haggle process in the end I looking for the color and all the features I wanted. He found exactly what I was looking for and made sure there was a no haggle process in the end I will buy my next Jeep from Matt and refer my friends to him More

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James did a fantastic job working with me on the purchase of my new Jeep. He is very knowledgeable about everything Jeep. He guided me through the order and upgrades. He has a lot of off road experience. Gre of my new Jeep. He is very knowledgeable about everything Jeep. He guided me through the order and upgrades. He has a lot of off road experience. Great to work with. Everyone at Courtesy was great. More

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Truly amazing team experience! From our initial contact with David Duffey to our sales experience with Matt Fittro and Joel De La Rosa to the onboarding and parts depts with Blake Stavely and Frank Tucker. with David Duffey to our sales experience with Matt Fittro and Joel De La Rosa to the onboarding and parts depts with Blake Stavely and Frank Tucker. We really appreciate the transparent communication and all-in effort everyone put into giving us this experience. More

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