Frank Valanzola
Frank Valanzola at Honda of Toms River
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Frank Valanzola | Page 3

Finance Manager

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

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4.7
140 Reviews
4.7

140 Reviews

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140 Reviews of Frank Valanzola

January 20, 2024

Dealership Rating
Employee Rating

Nice place and very thorough when attending to any needs or questions.Not sorry at all for the purchase of the CRV hybrid and very happy with Honda of TR. More

by GARNERCLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamel Pitts, Mark Gianchiglia , Delia Mensch

Jan 24, 2024

Honda of Toms River responded

Thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

January 19, 2024

Dealership Rating
Employee Rating

They were all absolutely amazing. They worked hard to get us what we wanted. Communication was honest and precise. I would def recommend them to anyone looking for a Honda. More

by RAYMONDTRUCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alec Deitch, Manny Martinez, Mark Gianchiglia , Delia Mensch

Jan 24, 2024

Honda of Toms River responded

We really appreciate your feedback, Raymond. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Honda of Toms River Team

January 18, 2024

Dealership Rating
Employee Rating

From the sales lady to sales manager and financial department made very easy to complete my purchase to my satisfaction. They all were very helpful. More

by TATOMORALES
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez, Darlene Keats

Jan 22, 2024

Honda of Toms River responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Honda of Toms River Team

January 18, 2024

Dealership Rating
Employee Rating

Quick and easy comfortable the did what they said they would do. This is the second time I bought a Honda More

by Norman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jan 23, 2024

Honda of Toms River responded

Thank you so much for your glowing review, Norman! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Honda of Toms River Team

January 18, 2024

Dealership Rating
Employee Rating

No nonsense and quick service. Overall satisfied with my experience. I would recommend this dealership. More

by CAERODAVID
Recommend Dealer
Yes

Other Employees Tagged: Jamel Pitts

Jan 23, 2024

Honda of Toms River responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Honda of Toms River Team

January 17, 2024

Dealership Rating
Employee Rating

My good workers good service Very satisfied with my purchase Highly recommended for some friends More

by AZTECANJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Honda of Toms River responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Honda of Toms River Team

January 17, 2024

Dealership Rating
Employee Rating

My car buying experience at Honda of Toms River was great because of Doug. I went to another dealership earlier that day and it was nothing like my experience with Doug. Doug was patient and incredibly under More

by COLLEEN923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Lazaro

Jan 22, 2024

Honda of Toms River responded

Your kind words and fantastic review are greatly appreciated! We are elated to hear that our team was able to provide you with the comfortable car-buying experience we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Honda of Toms River Team

January 17, 2024

Dealership Rating
Employee Rating

Had a very pleasant experience with everyone we came into contact with, especially Mel. I enjoyed the laid back, not pushy approach and everyone was very friendly. More

by N.LACORTE.LS
Recommend Dealer
Yes

Other Employees Tagged: Jamel Pitts

Jan 22, 2024

Honda of Toms River responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Honda of Toms River Team

January 17, 2024

Dealership Rating
Employee Rating

Everyone worked together and were very helpful. Thank you for helping me out with my loan application. More

by NANETTEROBERTS44
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez , Michael Chiusano, Tony, used car manager

Jan 22, 2024

Honda of Toms River responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Honda of Toms River Team

January 17, 2024

Dealership Rating
Employee Rating

Purchased a corvette that had rear trans issues. Honda of Toms River said they would take it to Chevy to have it checked when I informed them that I would have to take it in. However the car ended u More

by RJLUKAS926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 19, 2024

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

Mar 10, 2024

RJLUKAS926 responded

Never once did I get a call back or response from the email. The transmission on the car ended up having to be swapped. Great Job inspecting the car and really doing that “look over”.

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