Frank Valanzola
Frank Valanzola at Honda of Toms River
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Frank Valanzola | Page 4

Finance Manager

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

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4.7
145 Reviews
4.7

145 Reviews

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145 Reviews of Frank Valanzola

January 17, 2024

Dealership Rating
Employee Rating

My car buying experience at Honda of Toms River was great because of Doug. I went to another dealership earlier that day and it was nothing like my experience with Doug. Doug was patient and incredibly under More

by COLLEEN923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Lazaro

Jan 22, 2024

Honda of Toms River responded

Your kind words and fantastic review are greatly appreciated! We are elated to hear that our team was able to provide you with the comfortable car-buying experience we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Honda of Toms River Team

January 17, 2024

Dealership Rating
Employee Rating

Had a very pleasant experience with everyone we came into contact with, especially Mel. I enjoyed the laid back, not pushy approach and everyone was very friendly. More

by N.LACORTE.LS
Recommend Dealer
Yes

Other Employees Tagged: Jamel Pitts

Jan 22, 2024

Honda of Toms River responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Honda of Toms River Team

January 17, 2024

Dealership Rating
Employee Rating

Everyone worked together and were very helpful. Thank you for helping me out with my loan application. More

by NANETTEROBERTS44
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez , Michael Chiusano, Tony, used car manager

Jan 22, 2024

Honda of Toms River responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Honda of Toms River Team

January 17, 2024

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My good workers good service Very satisfied with my purchase Highly recommended for some friends More

by AZTECANJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Honda of Toms River responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Honda of Toms River Team

January 17, 2024

Dealership Rating
Employee Rating

Purchased a corvette that had rear trans issues. Honda of Toms River said they would take it to Chevy to have it checked when I informed them that I would have to take it in. However the car ended u More

by RJLUKAS926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 19, 2024

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

Mar 10, 2024

RJLUKAS926 responded

Never once did I get a call back or response from the email. The transmission on the car ended up having to be swapped. Great Job inspecting the car and really doing that “look over”.

December 31, 2023

Dealership Rating
Employee Rating

I started my interaction with Honda of Toms River through their chat. I set up an appointment for the next day. Kayla followed up to make sure I was coming in. Once at the dealership, I was introduced to my More

by Nina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Seaman

Jan 04, 2024

Honda of Toms River responded

Nina, thank you for taking the time to share your feedback regarding your experience at Honda of Toms River and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, the Team at Honda of Toms River

December 16, 2023

Dealership Rating
Employee Rating

Great salespeople and management. They know their product and inventory!! Moved from Kia to a Honda! More

by CFAHMIE
Recommend Dealer
Yes

Other Employees Tagged: Doug Lazaro

Dec 18, 2023

Honda of Toms River responded

Thank you for the five-star review! We're pleased to hear about your positive experience and look forward to seeing you again soon!

December 06, 2023

Dealership Rating
Employee Rating

Great customer service, personal attention and very willing to make a good deal on a new car More

by MJMCGIVNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Ahmed, Carlos Vizcaino Martinez, Manny Martinez , Delia Mensch

Dec 06, 2023

Honda of Toms River responded

Thank you for the five-star review! We appreciate your kind words and look forward to seeing you again soon!

December 02, 2023

Dealership Rating
Employee Rating

No attention to detail at the point of financial transaction. Serious mistakes were made. I’ve been waiting on a $1300.00 refund for two weeks and manager has yet to call me back. More

by WRUSSALESI
Recommend Dealer
No
Dec 04, 2023

Honda of Toms River responded

Please allow us to apologize for the negative experience you have had. Please reach out to me at a moment of your convenience to further discuss this. I look forward to speaking with you. Kind Regards, Robert Helle Sales Director Honda of Toms River 732-349-7474 x2125

November 29, 2023

Dealership Rating
Employee Rating

Mario was super helpful and assisted me from start to finish. Highly recommend you contact them! More

by Mario is the best
Recommend Dealer
Yes

Other Employees Tagged: Mario Avile

Dec 01, 2023

Honda of Toms River responded

We're pleased to hear about your positive experience with Mario and we look forward to seeing you again soon!

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