Frank Williams
Frank Williams at Schaller Honda

Frank Williams

Finance Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.8
205 Reviews
4.8

205 Reviews

Write a Review

206 Reviews of Frank Williams

May 31, 2025

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Great customer service I am very happy to buy my Honda CRV 2025 here in the future went I want new car for me or my kids I will be coming here !!! More

by evelynguzman_1
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Rich Small

May 31, 2025

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

May 19, 2025

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I have always purchased my cars at Schaller's. They are a family-owned business that I trust thoroughly. I highly recommend buying here! More

by pgmadrazo
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Amber Centofanti

May 19, 2025

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 17, 2025

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This is the 4th vehicle I purchased from Schaller. I got my 1st vehicle when Schaller was on Stanley St. I have always gotten great service and have been very pleased with Schaller! More

by leagant27
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

May 17, 2025

Schaller Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 19, 2025

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Purchased a new pilot and great service. The manager and sales person provided great service. More

by rodney_denson
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Trade-in Experience
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Recommend Dealer
Yes
Apr 19, 2025

Schaller Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

April 16, 2025

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We purchased a 2025 Honda CR-V hybrid and had a great experience with the saleswoman, Sarah. My only issue was the finance guy, Eliezer Valdes. I told him multiple times, loud and clear, that I did not w More

by djab203
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Boucher, Sarah Peschke

Apr 16, 2025

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 16, 2025

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Amazing customer service JJ went the extra mile with helping me purchase my vehicle definitely recommend his expertise. More

by CRivera
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mike Boucher, JJ Jinks

Apr 16, 2025

Schaller Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 06, 2025

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Had a great experience at Schaller. They made buying a car very easy. Frank was awesome and had our paperwork all ready for us. Lori our salesperson was phenomenal. She was very knowled More

by rosey650
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lori

Apr 06, 2025

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 01, 2025

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Instead of helping the customer get the best deal Honda took advantage of the customer and were paying more for our car now than when we leased it. More

by cmcormier24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dylan Celone

Apr 01, 2025

Schaller Honda responded

I am sorry you had a less than satisfactory experience. The residual amount from your original lease, is the exact amount you paid during the purchase of your vehicle at the end of the lease. We did not charge you more and that is something we cannot do, and would not do. If your payment increased, that is based solely on the interest rate the bank gave you and they determine that based on credit score only.

March 25, 2025

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worked with us to make it possible to afford another lease in which our situation would have been unattainable to buy out the last lease and we couldnt have asked for more to make it affordable for us t More

by boblisa13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Rich Small , Eli Valdes

Mar 26, 2025

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

March 16, 2025

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Jay jay is so understanding he explains everything in properly to make it so easy More

by aleciabrown1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Jinks

Mar 16, 2025

Schaller Honda responded

Hello Alecia: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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