Frank Williams
Frank Williams at Schaller Honda

Frank Williams

Finance Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.8
209 Reviews
4.8

209 Reviews

Write a Review

209 Reviews of Frank Williams

June 20, 2025

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Employee Rating

The staff at this dealership are very knowledgeable informative patient and very helpful. I have recommended all my family and friends who are Honda drivers to go to schaller More

by fras8519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Small

Jun 20, 2025

Schaller Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

June 07, 2025

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Employee Rating

Very acomodating traded our lease the same day. Would recomend dealership to friends and family More

by trichard19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Rich Small

Jun 07, 2025

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda. We look forward to having you as one of our valued customers for many more years to come!

June 03, 2025

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Vehicle not washed or vacuumed before I picked it up. Still waiting to get the owners manual that was supposed to be in the vehicle. Multiple messages left for Nick and Dylan go unanswered. More

by Dave
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Dylan Celone

Jun 07, 2025

Schaller Honda responded

Dave, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 31, 2025

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Great customer service I am very happy to buy my Honda CRV 2025 here in the future went I want new car for me or my kids I will be coming here !!! More

by evelynguzman_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Rich Small

May 31, 2025

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

May 19, 2025

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I have always purchased my cars at Schaller's. They are a family-owned business that I trust thoroughly. I highly recommend buying here! More

by pgmadrazo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Centofanti

May 19, 2025

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 17, 2025

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This is the 4th vehicle I purchased from Schaller. I got my 1st vehicle when Schaller was on Stanley St. I have always gotten great service and have been very pleased with Schaller! More

by leagant27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

May 17, 2025

Schaller Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 19, 2025

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Employee Rating

Purchased a new pilot and great service. The manager and sales person provided great service. More

by rodney_denson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2025

Schaller Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

April 16, 2025

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Employee Rating

Amazing customer service JJ went the extra mile with helping me purchase my vehicle definitely recommend his expertise. More

by CRivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Boucher, JJ Jinks

Apr 16, 2025

Schaller Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 16, 2025

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Employee Rating

We purchased a 2025 Honda CR-V hybrid and had a great experience with the saleswoman, Sarah. My only issue was the finance guy, Eliezer Valdes. I told him multiple times, loud and clear, that I did not w More

by djab203
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Boucher, Sarah Peschke

Apr 16, 2025

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 06, 2025

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Employee Rating

Had a great experience at Schaller. They made buying a car very easy. Frank was awesome and had our paperwork all ready for us. Lori our salesperson was phenomenal. She was very knowled More

by rosey650
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lori

Apr 06, 2025

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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