Frank Wilson
Frank Wilson at Ourisman Toyota 40
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Frank Wilson | Page 2

Service Lane Manager

Ourisman Toyota 40

1101 Business Center Way
Edgewood, MD 21040

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4.7
14 Reviews

I have been in Automotive industry since 1993 My hometown is Virginia Beach, Virginia I moved to Maryland in 1999 Customer Service is my passion

Dealership Experience

1 yr, 2 mos

Industry Experience

24 yrs, 7 mos

Specialties & Trainings

Emergency Medical Technician

Licensed Nurse non active

View more specialties & trainings
4.7

14 Reviews

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14 Reviews of Frank Wilson

September 07, 2023

Dealership Rating
Employee Rating

The service and sales team are very knowledgeable and courteous. Would recommend this dealership to anyone looking for a new or used car! More

by Cwipert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Ourisman Toyota 40 responded

Cwipert, we appreciate your support of Ourisman Toyota 40! We are very happy to know that our Sales and Service department has been able to take great care of you and meet or exceed you expectations.

August 10, 2023

Dealership Rating
Employee Rating

Very knowledgeable and respectful of their customers. Kept me informed on what was the finish time for my vehicle. More

by Jppalmere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Jackson, Jon Alcea

Aug 16, 2023

Ourisman Toyota 40 responded

Jppalmere, thank you for taking the time to review Ourisman Toyota 40 and for the 5 star review! Customer satisfaction is a top priority for us and we are extremely happy to know we reached the bar during your visit. We look forward to providing you with great service in the future.

August 09, 2023

Dealership Rating
Employee Rating

I was met promptly by the service advisor. We discussed what I might want done & decided to do an assessment. I was given a list of things that needed attention & the advisor helped me decide More

by barbb5119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Ourisman Toyota 40 responded

Barbb5119, thank you very much for taking the time to review us and for the 5 stars! We are so happy that you were pleased with the level of service you received from Frank and the team. We will be sure to pass your comments along to Frank. Thank for choosing Ourisman Toyota 40 and we look forward to helping you keep your vehicle in excellent mechanical condition!

August 05, 2023

Dealership Rating
Employee Rating

Mr. Dwayne made our experience personalized, clear, and overall much easier due to his expertise. He was very considerate and knowledgeable in assisting us in purchasing a new car. More

by adaobiasanya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dwayne " CHEF" Jordan

Aug 05, 2023

Ourisman Toyota 40 responded

Adaobiasanya, we really appreciate your business and thank you for choosing Ourisman Toyota 40! Your 5 star review and kind words about our dealership and Dwayne are also appreciated. We will certainly pass along the kudos to Dwayne. Congratulations on your purchase and we hope to see you in service for your regularly scheduled maintenance.

2

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