Frankie Howell
Frankie Howell at Southern Team Nissan of New River Valley

Frankie Howell

Parts Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

Contact Me
4.8
44 Reviews

Dealership Experience

26 yrs, 4 mos

Industry Experience

26 yrs, 4 mos

Languages Spoken

English English

4.8

44 Reviews

Write a Review

44 Reviews of Frankie Howell

July 30, 2025

Dealership Rating
Employee Rating

Everyone is so nice and helpful when we visit our Southern team Nissan. They are courteous as they listen to our needs and do their best to accommodate us even if we don't have an appointment. More

by murmree
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Casey Jones, Brandon Brusseau, Kayla Lambert , John was also very helpful.

July 30, 2025

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Great service. This our 4th vehicle purchased there. We will return here overtime. 100% awesome More

by eli.isaac.rr
Service Price Transparency
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Recommend Dealer
Yes

July 29, 2025

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Fourth vehicle we have bought off of Kevin and the team. Awesome. 100% the best!!! More

by eli.isaac.rr
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Thompson

July 07, 2025

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Very bad. Do not fix my car and take whole week without reaching back to me. It is very unprofessional. More

by taohe
Service Price Transparency
Service Communication
Recommend Dealer
No
Jul 07, 2025

Southern Team Nissan of New River Valley responded

Please reach out to me directly. I would Like to hear what happened. Sincerely, Jim Nardo GM (540)382-2904

Jul 10, 2025

Southern Team Nissan of New River Valley responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVNRV@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 28, 2025

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Professional and knowledgeable explained everything in detail to me . Very polite and will recommend to others More

by Myersdebrah
Service Price Transparency
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Recommend Dealer
Yes

June 27, 2025

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Southern Team provides outstanding service and an excellent selection of quality vehicles, making this customer feel valued and confident in her purchase. More

by lisadinkle
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Recommend Dealer
Yes

May 04, 2025

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Very professional, friendly and helpful, they help make sure your car is serviced well and ready for the road! More

by Dburris345
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau, Kayla Lambert , Mike Handy

April 27, 2025

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Had truck serviced, drive 70 miles and right rear wheel fell off. Luckily I was going very slow or me and my wife could have died. Going back to dealer Monday to discuss this major screw up More

by RONCAMPBELL
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: David Dillion, Preston Hedge , Mike Handy

April 06, 2025

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They were very fast, friendly, and had great service. I would definitely come back. I was recommended this place by my parents and I would recommend it to everyone! More

by dawnsmommy08
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau, Kayla Lambert , Mike Handy

March 24, 2025

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Employee Rating

I drive from out of town to have my vehicle serviced by Southern Team Auto. The entire staff is very courteous and always make me feel the customer is priority. The service is very knowledgeable and serv More

by LRSCRUGGS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau, Kayla Lambert , Mike Handy

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