Franklin Matos
Franklin Matos at Preston Toyota of Easton

Franklin Matos | Page 3

Sales & Leasing Consultant

Preston Toyota of Easton

6730 Ocean Gateway
Easton, MD 21601

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4.9
29 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

29 Reviews

Write a Review

29 Reviews of Franklin Matos

March 19, 2026

Dealership Rating
Employee Rating

I found him very patient with us and very willing to help me when another salesperson had an appointment. He jumped right in answering questions about the vehicle test driving and purchasing without missing More

by virgilio.tracy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christian Holbrook, Ashton Elm

Mar 19, 2026

Preston Toyota of Easton responded

We appreciate you sharing how patient and helpful our associate was when you needed assistance. It’s great to hear the test drive and purchase of your new Toyota 4Runner went smoothly. Enjoy your new vehicle, and let us know if we can help again.

March 17, 2026

Dealership Rating
Employee Rating

We loved working with Franklin- he was super attentive and very knowledgable. He was accommodating and coordinated our trade-ins efficiently. We had a couple of questions throughout the process about titl More

by gtkimball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanner was also super helpful

Mar 17, 2026

Preston Toyota of Easton responded

Thank you for recommending Franklin and sharing your experience with your used Ford Explorer purchase. We’re pleased he coordinated your trade-ins efficiently and involved his team to answer your questions about titles and registration. Enjoy your Explorer and let us know if we can assist down the road.

March 17, 2026

Dealership Rating
Employee Rating

I brought my truck in for its 10k service. I was greeted promptly and my truck went in to be serviced. After a short wait, I was told my truck was done, it was delivered near the exit and re More

by dwendig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Coyne

Mar 17, 2026

Preston Toyota of Easton responded

It’s great to hear your Tacoma Hybrid’s 10,000-mile service went smoothly. Franklin appreciates knowing you felt comfortable and valued, and we’re glad your truck was ready quickly. Thank you for recommending our Toyota sales and service teams.

March 15, 2026

Dealership Rating
Employee Rating

Great customer service overall. My sales representative, Franklin, excelled my expectations. I am very happy with my car. I will definitely come back if in need of another car. More

by Eliz.vargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2026

Preston Toyota of Easton responded

Thank you for sharing your experience. We’re thrilled to hear Franklin exceeded your expectations and that you love your new Toyota Corolla. We look forward to assisting you again whenever you need another car.

March 10, 2026

Dealership Rating
Employee Rating

The team at Preston Toyota did an excellent job in showing me what vehicle I was interested in, answering every question I had, and working with me to get a deal done! More

by Michael.p.dimayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lee

Mar 11, 2026

Preston Toyota of Easton responded

Congratulations on your new Toyota Tundra Hybrid. We’re glad Franklin and our team answered all your questions and helped complete the purchase. Thank you for sharing your positive experience.

March 06, 2026

Dealership Rating
Employee Rating

Can’t say enough great things about this team. Everyone I encountered delivered a five star experience. Thanks so much! More

by overbygio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2026

Preston Toyota of Easton responded

We’re delighted our team could provide a five star experience with your new Toyota. Thank you for sharing your feedback and we look forward to seeing you again.

March 03, 2026

Dealership Rating
Employee Rating

Everyone was extremely helpful and knowledgeable. Made my purchase at the dealership easy and exciting. Great place to do business. More

by bjsmith457
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 03, 2026

Preston Toyota of Easton responded

Thank you for sharing your experience. We’re thrilled our team was helpful and knowledgeable and that buying your used Jeep was easy and exciting.

February 26, 2026

Dealership Rating
Employee Rating

Everyone was helpful and friendly. The work was performed in a timely fashion. I am satisfied with everything. More

by jamespalmerdpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Preston Toyota of Easton responded

It’s great to hear that your Toyota 4Runner received timely service from our friendly team. Thank you for letting us know everything met your expectations. We look forward to helping you again.

February 26, 2026

Dealership Rating
Employee Rating

Preston toyota is the best because of Charle Caufmann and the wonderful women working in the service dept. More

by vperry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Preston Toyota of Easton responded

It’s wonderful to know Franklin and our service department provided excellent care for your Toyota Highlander. We appreciate your recommendation and look forward to serving you again.

3

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