Frany Zepeda

Everyone was professional; however, my tires were not rotated as charged. I marked them and they came back the same. rotated as charged. I marked them and they came back the same. More

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Waited four hours for a simple oil change, at the time the service writer wrote my ticket. I explained I had another issue I wanted checked, but he told me I would have to schedule another appointment and the service writer wrote my ticket. I explained I had another issue I wanted checked, but he told me I would have to schedule another appointment and take it back at a later date to get it checked!! What happen to customer service. Never seen the ticket writer until I paid my bill and then I had to schedule another appointment to go back again. More

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The customer service was excellent. Cody assisted me with my purchase and did an outstanding job helping me select my new truck. Cody assisted me with my purchase and did an outstanding job helping me select my new truck. More

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Very Proffisional and Helpfull Rasie Hernadez took there time to help us out very sanctifies time to help us out very sanctifies More

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I like the fact that they are willing to do whatever it takes to make sure the customer is satisfied. takes to make sure the customer is satisfied. More

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Ena worked with us for weeks to get us the perfect truck. She was easy to work with and no pressure. Beck and Masten south is lucky to have Ena as an employee. Overall our third time back was definitely a She was easy to work with and no pressure. Beck and Masten south is lucky to have Ena as an employee. Overall our third time back was definitely as easy as the first. The paperwork process was also a breeze. Every part of out experience was perfect! More

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I’m beyond impressed with the team at Beck & Masten! I was searching for a very specific vehicle, and when I saw that Beck & Masten didn’t have it on their lot, I started working with a competitor. A I was searching for a very specific vehicle, and when I saw that Beck & Masten didn’t have it on their lot, I started working with a competitor. After a lot of frustrating back and forth and no deal in sight, I got a message out of the blue from Orlando Pasasin at Beck & Masten — they had found exactly what I was looking for. But not just that — the vehicle had a better package and came in at a better price than the competitor ever offered. No haggling. No games. Orlando came in with their best offer right away, and it absolutely blew the competition out of the water. I made an appointment for the next day to seal the deal. When I arrived, Orlando greeted me with a handshake and introduced me to Mike “Sparky” Sparks, who took over to guide me through the next steps. Mike was nothing short of outstanding. He was organized, professional, and had everything ready before I even sat down. What really stood out to me was how he managed the process with such calm confidence — it was clear he knew exactly what he was doing. He answered all of my questions without missing a beat, never rushed me, and made the paperwork process feel easy. He’s the kind of person who makes you feel like you’re in good hands from start to finish. From there, I met with Earl Alphonse in finance, who kept that same energy — friendly, efficient, and no-nonsense. We talked numbers, finalized everything, and just like that, I was driving away in my brand new 2500 Sierra AT4. This was, hands down, the best vehicle buying experience I’ve ever had. No xx, no pressure — just a knowledgeable, professional team that genuinely respects your time and business. More

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They were able to get the problem resolved. In a timely manner. I am glad I was able to get it fixed. In a timely manner. I am glad I was able to get it fixed. More

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Service is excellent. Just stop overbooking appointments to cut down on the wait time. Clean waiting area is a plus. Just stop overbooking appointments to cut down on the wait time. Clean waiting area is a plus. More

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Friendly but they try to charge me for a CT effect fccX xc"shop charge" that I have never paid and I have done servic before. They removed it because they couldn't justify it. But the reason that they fccX xc"shop charge" that I have never paid and I have done servic before. They removed it because they couldn't justify it. But the reason that they gave me didn't make sense. Check your receipts when getting service done! More

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