Frany Zepeda

I’m beyond impressed with the team at Beck & Masten! I was searching for a very specific vehicle, and when I saw that Beck & Masten didn’t have it on their lot, I started working with a competitor. A I was searching for a very specific vehicle, and when I saw that Beck & Masten didn’t have it on their lot, I started working with a competitor. After a lot of frustrating back and forth and no deal in sight, I got a message out of the blue from Orlando Pasasin at Beck & Masten — they had found exactly what I was looking for. But not just that — the vehicle had a better package and came in at a better price than the competitor ever offered. No haggling. No games. Orlando came in with their best offer right away, and it absolutely blew the competition out of the water. I made an appointment for the next day to seal the deal. When I arrived, Orlando greeted me with a handshake and introduced me to Mike “Sparky” Sparks, who took over to guide me through the next steps. Mike was nothing short of outstanding. He was organized, professional, and had everything ready before I even sat down. What really stood out to me was how he managed the process with such calm confidence — it was clear he knew exactly what he was doing. He answered all of my questions without missing a beat, never rushed me, and made the paperwork process feel easy. He’s the kind of person who makes you feel like you’re in good hands from start to finish. From there, I met with Earl Alphonse in finance, who kept that same energy — friendly, efficient, and no-nonsense. We talked numbers, finalized everything, and just like that, I was driving away in my brand new 2500 Sierra AT4. This was, hands down, the best vehicle buying experience I’ve ever had. No xx, no pressure — just a knowledgeable, professional team that genuinely respects your time and business. More

Report | Print

They were able to get the problem resolved. In a timely manner. I am glad I was able to get it fixed. In a timely manner. I am glad I was able to get it fixed. More

Report | Print

Service is excellent. Just stop overbooking appointments to cut down on the wait time. Clean waiting area is a plus. Just stop overbooking appointments to cut down on the wait time. Clean waiting area is a plus. More

Report | Print

Friendly but they try to charge me for a CT effect fccX xc"shop charge" that I have never paid and I have done servic before. They removed it because they couldn't justify it. But the reason that they fccX xc"shop charge" that I have never paid and I have done servic before. They removed it because they couldn't justify it. But the reason that they gave me didn't make sense. Check your receipts when getting service done! More

Report | Print

Very satsfied with service that I received on my last visit all my problems were solvedj . visit all my problems were solvedj . More

Report | Print

All the staff were professional and were very helpful, excellent service was provided, my car was well serviced by the staff excellent service was provided, my car was well serviced by the staff More

Report | Print

Displeased with the customer service. I had to call to see I’m my vehicle was ready, it was dirty inside and out. Not pleased!!! I had to call to see I’m my vehicle was ready, it was dirty inside and out. Not pleased!!! More

Report | Print

The process was very smooth and easy. Pretty satisfied with ending results. Will recommend to my friends Pretty satisfied with ending results. Will recommend to my friends More

Report | Print

Friendly and fast service every visit! I called Beck & Masten at 9:45am, set my oil change appointment for 10:45am, and was on my way by 12pm. I called Beck & Masten at 9:45am, set my oil change appointment for 10:45am, and was on my way by 12pm. More

Report | Print

Everybody was very helpful and made sure I got exactly what I needed. Great service. what I needed. Great service. More

Report | Print