Fred Romsey | Page 10

Great people. Easy to deal with, efficient and always pleasant. Car was done even earlier than expected. Doesn't get any better than that. Easy to deal with, efficient and always pleasant. Car was done even earlier than expected. Doesn't get any better than that. More

Report | Print

I was greeted by service manager Very polite and professional He told me the issues we discussed and work was done Very happy with experience professional He told me the issues we discussed and work was done Very happy with experience More

Report | Print

Always attentive to details! Honest and reliable…..their estimate on costs are always accurate…….and, Fred Ramsey is the BEST! Honest and reliable…..their estimate on costs are always accurate…….and, Fred Ramsey is the BEST! More

Report | Print

Great service and great work done on my car! Always looking to save me money. Always looking to save me money. More

Report | Print

Steve Boston snd Fred Romsey are simply THE best and the reason we are loyal to Foreign Motors West! Great service, professional, honest ! We can always trust their recommendations. reason we are loyal to Foreign Motors West! Great service, professional, honest ! We can always trust their recommendations. More

Report | Print

I brought my car in for annual service. As always they did everything I asked in a timely a professional manner. I dealt with Fred Romsey who’s been my service advisor. He’s very knowledgea As always they did everything I asked in a timely a professional manner. I dealt with Fred Romsey who’s been my service advisor. He’s very knowledgeable and a real professional. More

Report | Print

I'm giving the highest rating possible on my recent purchase of my 2022 GLS63 AMG. One of the main reasons is my sales representative, Charles Scrymgeour. Charles is a world-class sales rep. Charles purchase of my 2022 GLS63 AMG. One of the main reasons is my sales representative, Charles Scrymgeour. Charles is a world-class sales rep. Charles has been amazing to work with during the entire sales process, from our initial talks, through ordering/purchasing, to the delivery itself. I like to ask very detailed questions and Charles has always been very patient with me, and he is extremely knowledgeable. I would recommend him highly to my family and friends, and would definitely work with him again. Another representative who I would like to call-out specifically as being key to my positive experience is Jonny Pham, on his amazing delivery presentation. Jonny leads an excellent info session and delivery experience. He anticipated and answered all of our technical questions easily and efficiently. Jonny has wonderful method to his delivery process. It is very important for me to mention, one of the main reasons I have stayed with Mercedes-Benz of Natick for 14+ years, is my excellent service consultant Fred Romsey. Fred has built trust with me over many years servicing my other Mercedes vehicles, which in turn influences me to stay with this particular dealership. I also want to mention Adam Shapiro, the service director. For any issues I have had, Adam has gotten involved directly to lead or assist, to see the issue resolved. Adam has a high level of customer engagement and he definitely earns my trust. He sets a high standard and example overall for the entire service organization. There were many others who helped me from the dealership, including the front desk, who I would like to include and give a positive review. Great job everyone. More

Report | Print

Scott made my maintenance service experience easy and was very thorough and professional. My car was ready to pick up in a timely manner. very thorough and professional. My car was ready to pick up in a timely manner. More

Report | Print

Professional, friendly staff and excellent sales and service. I have purchased three vehicles at MB of Natick and was happy with each. Low pressure, informative and demonstrating attention to detail. service. I have purchased three vehicles at MB of Natick and was happy with each. Low pressure, informative and demonstrating attention to detail. More

Report | Print

Professional efficient Fred is one of the best service consultants I’ve ever came across. consultants I’ve ever came across. More

Report | Print