Fred Sims | Page 49

Great experience, treated with respect Everyone at this dealership, and especially Fred Sims, was respectful of me and my time. They showed me what I wanted to see and provided the informa Everyone at this dealership, and especially Fred Sims, was respectful of me and my time. They showed me what I wanted to see and provided the information I wanted and needed without pressuring me into what I did not. When I purchased my vehicle, they again made sure everything was ready. They have a great service department that will be there for me too. Great experience. More

Report | Print

The experience was wonderful! Always a welcoming location ready to help you find what you’re looking for and making sure you leave with a smile! Fred was awesome! Always a welcoming location ready to help you find what you’re looking for and making sure you leave with a smile! Fred was awesome! More

Report | Print

Excellent - As Usual!!! This is the 2nd Honda I have purchased in the last 6 months. I believe it is my 8th or 9th Honda purchased at this dealership. I usually work with Dan This is the 2nd Honda I have purchased in the last 6 months. I believe it is my 8th or 9th Honda purchased at this dealership. I usually work with Dan Pantalone but he was out but he made sure to set me up with his associates Fred and Irina. As usual, it was a wonderful experience. The negotiations were handled flawlessly and Fred spent a great amount of time explaining the cars technology. Courteous, friendly, professional - what more can you ask for? I had an opportunity to purchase from another dealership but when I advised the people of the other offer, they stepped up and took care of me. These people were awesome! More

Report | Print

Very Satisfied Fred Sims helped me find the car that I was looking for and made sure to make the process of buying it as easy as possible. I'm very satisfied with th Fred Sims helped me find the car that I was looking for and made sure to make the process of buying it as easy as possible. I'm very satisfied with the service I received and am happy that I returned to Valley Honda for my new car. More

Report | Print

Awesome buying experience Fred Simms is perfect for the job. He was very patient, he paid careful attention to what I was looking for, he provided me with very useful informat Fred Simms is perfect for the job. He was very patient, he paid careful attention to what I was looking for, he provided me with very useful information about the car, he was very sincere and professional. This is the 3rd car we purchased in this dealership, and each buying experience just keeps getting better. Fred is simply the best!!! Thanks. More

Report | Print

Lengthy process, but necessary for clarity We already knew what kind of car we wanted and why we wanted it. Our sales rep was very helpful in the process and transparent about how Valley Honda We already knew what kind of car we wanted and why we wanted it. Our sales rep was very helpful in the process and transparent about how Valley Honda is committed to selling only quality cars, even when they are used cars of a different brand. We purchased a used 2012 Toyota Camry. The process was a bit lengthy, but covered the essential details for us and allowed us to be more comfortable in making the purchase. Leslie K. More

Report | Print

Odyssey purchase Bought a 2018 odyssey. Enjoyed working with Fred. Felt like he was attentive to our needs and concerns. Highly recommend this dealership - they take p Bought a 2018 odyssey. Enjoyed working with Fred. Felt like he was attentive to our needs and concerns. Highly recommend this dealership - they take pride in their service More

Report | Print

Fred Sims Fred was informative well educated helpful I was very comfortable he was never pushy He made my experiance relaxing with no stress or worries! I wa Fred was informative well educated helpful I was very comfortable he was never pushy He made my experiance relaxing with no stress or worries! I was impressed with the dealership and I would recomomend it to others ! More

Report | Print

Great Service Fred made us feel part of the team throughout the process. It was a very smooth and painless process. Extremely professional while also being very fri Fred made us feel part of the team throughout the process. It was a very smooth and painless process. Extremely professional while also being very friendly and easy going. More

Report | Print

Best buying experience in over 40 years of car-buying. We have bought a CR-V and an HR-V from Valley in the past 2 years. We bought a 2017 HR-V and a year later bought a 2018 CR-V. Sales Manager Katy Mey We have bought a CR-V and an HR-V from Valley in the past 2 years. We bought a 2017 HR-V and a year later bought a 2018 CR-V. Sales Manager Katy Meyer and Salesman Fred Sims helped us in 2017, and they are why we returned in 2018. Ken Negley was our salesman in 2018 and he went way beyond what one could expect in exemplary service. We had done all of our paperwork for the purchase, and we're the next in line to go into financing. While we were waiting, we saw our car come out of the fabulous detail shop. But, when we examined the car, which was beautiful, there was a small spot of grease on the driver seat side which just wouldn't go away no matter what cleaner they used. Ken said that he had another identical vehicle, and that rather than try to work more on the spot, he'd swap cars. The paperwork hassle was huge, but it was not an issue for him or for the rest of the staff. He wanted us to be completely satisfied. They substituted cars, detailed the new one, and after having spent close to 1.5 hours to "make it right" we left the dealership (which had closed 45 minutes earlier) fully-persuaded that we'd just had the best experience we've ever had with a dealership since we bought our first car in 1975. Also, special kudos to Randall Rosen, the manager who handled all the paperwork. He was a complete gentleman, very cordial, and he ended up convincing us to buy some protection products we normally eschew. So, to Katy, Ken, and Randall, thank you for your above and beyond care for us. I might add that earlier in that same day we visited a luxury auto dealer in Naperville and had a horrendous experience. Valley is the best dealership around. Visit them and you will see how a dealer should run. (Their computer lounge has the fasted internet in the western suburbs) and all the Apple computers you could want. More

Report | Print