Freddy Padilla | Page 32

Nice customer service, they care about safety, they always return my car faster as possible, clean, always go one step forward about something wrong 100%💯 always return my car faster as possible, clean, always go one step forward about something wrong 100%💯 More

by Tacoma 2020 Verified Customer Verified Customer

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Honest, courteous , Able to answer all pertinent questions. I had no problems since I started bringing my rav 2016 since before the pandemic. Also its close to nutley, NJ. questions. I had no problems since I started bringing my rav 2016 since before the pandemic. Also its close to nutley, NJ. More

by Boboy58 Verified Customer Verified Customer

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I didn't get the agreed up on service1 My tire pressure I didn't get the agreed up on service 1 My tire pressure was not adjusted, the light is still on 3 days after the service. 2 my battery termail was I didn't get the agreed up on service 1 My tire pressure was not adjusted, the light is still on 3 days after the service. 2 my battery termail was not cleaned 3 my fluids were not top of 4 the car was not washed 5 the service engineer did break my glovebox spring. I had to try to fix it some where else I had a coupon for all of the above service, I paid as they asked for, but they didnt do their part. Actually I'm not sure if they do the oil change and tire rotation as they said they have done. Very disappointed this time. Usually they are good place but not this last service. Sad to see this happen. More

by atef3feb Verified Customer Verified Customer

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Hi there. I did not get the correct advice for the correct maintenance of my vehicle. they need to listen to the customer and be willing to help correct maintenance of my vehicle. they need to listen to the customer and be willing to help More

by AwD Verified Customer Verified Customer

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Came in for tpms sensor replacement. Service person said I needed a new battery also. My battery was replaced in February. There is nothing wrong with the battery. Many unnecessary items suggested said I needed a new battery also. My battery was replaced in February. There is nothing wrong with the battery. Many unnecessary items suggested. More

by Swabc Verified Customer Verified Customer

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Customer service used to be good. Has gone down hill. The rep basically forgot about us. We will be going elsewhere for the needed repairs. rep basically forgot about us. We will be going elsewhere for the needed repairs. More

by ECAKASHA Verified Customer Verified Customer

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Nice peopleVery good serviceRecommend other peopleThe Nice people Very good service Recommend other people The prices are reasonable The car is very good My Toyota is the first car but is very good Nice people Very good service Recommend other people The prices are reasonable The car is very good My Toyota is the first car but is very good More

by MARCO_ANTONIONAULA Verified Customer Verified Customer

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Outstanding service friendly staff they can be trudged yo do the job right i highly recommend this dealership from sales to service will find an aanswer to any questions do the job right i highly recommend this dealership from sales to service will find an aanswer to any questions More

by Jonnyblister Verified Customer Verified Customer

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Text message from advisor said best way to communicate no call about status texted a few times no reply. Found out he was off that day. No call that was complete when finally got hold of someone said vehic call about status texted a few times no reply. Found out he was off that day. No call that was complete when finally got hold of someone said vehicle maintenance wasn’t completed call tomorrow. Asked to talk to manager then call hung up , called back and said was complete. More

by bmekl4 Verified Customer Verified Customer

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It was easy and everyone was friendly and polite.i have been there a couple of times and everytime I go I am satisfied with their work. been there a couple of times and everytime I go I am satisfied with their work. More

by lisbelysguerrero Verified Customer Verified Customer

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