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Freddy Padilla

Overview Reviews (579) Inventory (274)

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Freddy Padilla

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Freddy Padilla | Page 31

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

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4.7

579 Reviews

Overview Reviews (579) Inventory (274)

Dealership Experience

9 yrs, 8 mos

Languages Spoken

English

Spanish

4.7

579 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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579 Reviews of Freddy Padilla

August 13, 2022

Dealership Rating

Employee Rating

Great service professional and customer service was superb highly recommend I choose them over other dealerships I dealt with in the past superb highly recommend I choose them over other dealerships I dealt with in the past More

by Teslarolla

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Finn, John Kraiza, Bob Baran, Joe Esposito, Jason Forkins, Genaro Rosario, Paul Cimillo, William Hughes , Juan Cordon

Helpful 0

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Aug 25, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

August 08, 2022

Dealership Rating

Employee Rating

It was very nice of the staff to fit me in for an oil change even though I did not have an appointment. change even though I did not have an appointment. More

by Tamara

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Aug 13, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

August 04, 2022

Dealership Rating

Employee Rating

Fast, serviceable, the time to wait was exactly what they told me. Offer promotions. I like that customer service told me. Offer promotions. I like that customer service More

by Federico Cosentino

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Aug 13, 2022 -

Glen Toyota responded

August 01, 2022

Dealership Rating

Employee Rating

I was told by the mechanic that worked on my vehicle to not worry about the sound the car was making. That it was supposed to go away. To just chance the battery and the car would be fine, not. I told the not worry about the sound the car was making. That it was supposed to go away. To just chance the battery and the car would be fine, not. I told the mechanic it was the alternator that was causing the noise and explained everything that was wrong with it. He assured me it wasn’t the alternator and that the car wasn’t going to leave me stranded. Well it did. All the lights came on the car and it stopped running. Like the Sterling wheel was locked. Now I had to pay for a tow truck, and go to a different mechanic to get the car fixed since Toyotas mechanic didn’t do the job he was supposed to do. $600 later and the car is still as bad as I when I took it in, maybe even worst. Thanks Toyota More

by rosannaurena

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 1

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Aug 01, 2022 -

rosannaurena responded

I was told by the mechanic that worked on my vehicle to not worry about the sound the car was making. That it was supposed to go away. To just change the battery and the car would be fine, not. I told the mechanic it was the alternator that was causing the noise and explained everything that was wrong with it. He assured me it wasn’t the alternator and that the car wasn’t going to leave me stranded. Well it did. All the lights came on the car and it stopped running. Like the Steering wheel was locked. Now I had to pay for a tow truck, and go to a different mechanic to get the car fixed since Toyotas mechanic didn’t do the job he was supposed to do. $600 later and the car is still as bad as I when I took it in, maybe even worst. Thanks Toyota

July 31, 2022

Dealership Rating

Employee Rating

I always get quick and wonderful service here. And all my questions are patiently answered. And all my questions are patiently answered. More

by estanesta

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: William Hughes , Juan Cordon

Helpful 0

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Aug 13, 2022 -

Glen Toyota responded

July 30, 2022

Dealership Rating

Employee Rating

Great service as always. Punctual and addressed the issue. I always schedule service at Glen Toyota Punctual and addressed the issue. I always schedule service at Glen Toyota More

by Luis lima

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: William Hughes , Juan Cordon

Helpful 0

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Aug 10, 2022 -

Glen Toyota responded

July 30, 2022

Dealership Rating

Employee Rating

Love this location the staff is friendly and attentive would recommend this location to others. would recommend this location to others. More

by daveharrison1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: William Hughes , Juan Cordon

Helpful 0

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Aug 10, 2022 -

Glen Toyota responded

July 26, 2022

Dealership Rating

Employee Rating

Service center is convenient, however I usually have to come back to have something redone or was charged for something that wasn’t done. ( example filters/wipers/brakes) come back to have something redone or was charged for something that wasn’t done. ( example filters/wipers/brakes) More

by kasg710

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Aug 10, 2022 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

July 26, 2022

Dealership Rating

Employee Rating

Nice clean dealership with friendly staff. My car was taken care of in a timely matter. My car was taken care of in a timely matter. More

by J Roimisher

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Juan Cordon

Helpful 0

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Aug 10, 2022 -

Glen Toyota responded

July 25, 2022

Dealership Rating

Employee Rating

Service was prompt. My interaction with the staff was effective and without difficulty. I was satisfied with the service provided. My interaction with the staff was effective and without difficulty. I was satisfied with the service provided. More

by Arcb

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 10, 2022 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

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