
600 Reviews
Write a ReviewDealership Experience
10 yrs, 11 mos
Languages Spoken
English
Spanish
600 Reviews of Freddy Padilla
April 15, 2024
Service center is very slow. Took a little over 2 hours for a regular oil change. Also, the technology in the center is poor. The large screen that displays the status of the veh Took a little over 2 hours for a regular oil change. Also, the technology in the center is poor. The large screen that displays the status of the vehicles was blank the entire time, even though there were multiple people waiting. The text message system, the texts come through with just variables instead of your information. For instance, I got a text that said %DEALERSHIPNAME% is current working on your %YEAR% %MAKE% %MODEL%. The scheduling website also seems broken. It would not let me choose an oil change no matter what I did. The only service available to be was tire rotation, I could not get oil change to come up, I had to call to make the appointment. The staff are friendly, but the work is slow and the technology is not working properly. More
April 12, 2024
FOr review to advise. all service was good and on time delivery and. etc. thank you, all service was good and on time delivery and. etc. thank you, More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin
April 09, 2024
staff not interested in offering new services. I need new services but will look elswhere I need new services but will look elswhere More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin
April 07, 2024
She has a good customer experience. She was very calm and patient with me. I gave her 5 stars because of how she treated me so good She was very calm and patient with me. I gave her 5 stars because of how she treated me so good More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin
March 30, 2024
Great job and perfect attention to the customer. I really appreciate the service. Definitely recommend I really appreciate the service. Definitely recommend More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin
March 30, 2024
Muy buenas atenciones de Richar Matos muy buen servicio y detalla los términos de la negociación solo q en el departamento financiero ahí cambia todo demasiado presión para hacer negocios y detalla los términos de la negociación solo q en el departamento financiero ahí cambia todo demasiado presión para hacer negocios More
March 24, 2024
Freddy is a professional and a great service advisor. He is knowledgeable and friendly. When I make appointments for my cars I ask for Freddy. He is knowledgeable and friendly. When I make appointments for my cars I ask for Freddy. More
Other Employees Tagged: William Hughes
March 24, 2024
El dealer tiene buena presentación y atención al cliente Richar Matos es un buen vendedor y explica muy bien , pero en el departamento financiero no ! Te salen con impuestos y cargos y tratan de q se le com Richar Matos es un buen vendedor y explica muy bien , pero en el departamento financiero no ! Te salen con impuestos y cargos y tratan de q se le compre un seguro More
Other Employees Tagged: Michael Finn, Richard Matos
