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Freddy Padilla
Freddy Padilla at Glen Toyota

Freddy Padilla | Page 4

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

not yet
rated
600 Reviews
not yet
rated

600 Reviews

Write a Review

Dealership Experience

11 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

600 Reviews of Freddy Padilla

April 15, 2024

Dealership Rating
Employee Rating

Easy scheduling and efficient service. Good waiting area space, large and comfortable. Would recommend to others. More

by michael_peng
Recommend Dealer
Yes
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May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 12, 2024

Dealership Rating
Employee Rating

FOr review to advise. all service was good and on time delivery and. etc. thank you, More

by ljasiu11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales, William Hughes, Eduardo Castillo, Nicholas Marin , Kelsey Cimillo

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May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 11, 2024

Dealership Rating
Employee Rating

I highly recommend this dealership to anyone. Freddy in the service department was extremely helpful to all my concerns. More

by kalbonico1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 09, 2024

Dealership Rating
Employee Rating

staff not interested in offering new services. I need new services but will look elswhere More

by avisadenj
Recommend Dealer
No

Other Employees Tagged: Bruce Rosales, William Hughes, Eduardo Castillo, Nicholas Marin , Kelsey Cimillo

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Apr 10, 2024

Glen Toyota responded

Thanks for your feedback. I'm not sure if I can pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com or me so we can rectify the situation and discuss the issue you have. I am sure that there is no way that all 6 of the checked off employees were involved this transaction or whatever you are impacted by. In some cases they may not have even been in the date you are talking about. I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

April 07, 2024

Dealership Rating
Employee Rating

She has a good customer experience. She was very calm and patient with me. I gave her 5 stars because of how she treated me so good More

by adewolefadekemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales, William Hughes, Eduardo Castillo, Nicholas Marin , Kelsey Cimillo

Report | Print
May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 04, 2024

Dealership Rating
Employee Rating

The service was all good. Communication, the work, the timing, the scheduling, all was good. More

by GENESISREALTORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

March 30, 2024

Dealership Rating
Employee Rating

Great job and perfect attention to the customer. I really appreciate the service. Definitely recommend More

by tiffmatt0714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales, William Hughes, Eduardo Castillo, Nicholas Marin , Kelsey Cimillo

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Apr 10, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

March 30, 2024

Dealership Rating
Employee Rating

Muy buenas atenciones de Richar Matos muy buen servicio y detalla los términos de la negociación solo q en el departamento financiero ahí cambia todo demasiado presión para hacer negocios More

by elisespi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

March 24, 2024

Dealership Rating
Employee Rating

Freddy is a professional and a great service advisor. He is knowledgeable and friendly. When I make appointments for my cars I ask for Freddy. More

by Bill Zimmermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Hughes

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May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

March 24, 2024

Dealership Rating
Employee Rating

El dealer tiene buena presentación y atención al cliente Richar Matos es un buen vendedor y explica muy bien , pero en el departamento financiero no ! Te salen con impuestos y cargos y tratan de q se le com More

by elisespi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Finn, Richard Matos

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Apr 10, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

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