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Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 12

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
322 Reviews
4.8

322 Reviews

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322 Reviews of Fulton Benya

February 08, 2022

Dealership Rating
Employee Rating

Fulton was very helpful! I will go to him if I ever need assistance with my truck in the future! More

by CheyannneW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 09, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Fulton delivered such a great experience!

February 03, 2022

Dealership Rating
Employee Rating

Fulton (advisor), Victor (technician) and Tom (GM) where excellent in determining my concern and fixing it in a timely and professional manner. Could not have been a more pleasant experience. Nice job More

by Happy Little Acres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Chapman, Matt Palffy

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Feb 03, 2022

Ken Ganley Ford Norton responded

We appreciate your business, Fulton, Victor, and Tom look forward to serving you again soon!

January 25, 2022

Dealership Rating
Employee Rating

Nice dealership . Everyone we dealt with on the phone or in person was freindly and professional More

by tberg444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Drew Erdman

Print
Jan 26, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. Fulton, Drew, John, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2022

Dealership Rating
Employee Rating

I've had nothing but good experiences with Ken I've had nothing but good experiences with Ken Ganley's service dept. They took care of any issues I've had including extended warranty issues More

by Cleetus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 18, 2022

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

Jan 20, 2022

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford, Inc.. We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2022

Dealership Rating
Employee Rating

The service department has been doing both of my Cadillacs that I own and have done a wonderful job I will refer them to other customers More

by deniseholloway21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Drew Erdman

Print
Jan 18, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

January 09, 2022

Dealership Rating
Employee Rating

I really appreciate the help and the way everyone treats me and my family best experience buying my wife’s new car More

by Kirkmanjoe15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Drew Erdman

Print
Jan 09, 2022

Ken Ganley Ford Norton responded

Kirk, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are pleased to hear that your wife had a positive experience working with our team.

January 08, 2022

Dealership Rating
Employee Rating

Fast and accurate service, Dealership and Service department were punctual and provided updates regarding the repairs More

by wyattkahley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Drew Erdman

Print
Jan 08, 2022

Ken Ganley Ford Norton responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford!

December 23, 2021

Dealership Rating
Employee Rating

Did a good job addressing concerns. Prompt service availability. Friendly and helpful advisors. Plan to use service again. More

by NTYREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Dec 27, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

December 23, 2021

Dealership Rating
Employee Rating

Everyone is so nice and friendly. It was a pleasant time waiting for my vehicle to be serviced. More

by Scaffey0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie

Print
Dec 27, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2021

Dealership Rating
Employee Rating

Excellent Service work!! Was in and out in a timely manner!! Scott was very professional and knowledgeable! More

by Missylea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Print
Dec 23, 2021

Ken Ganley Ford Norton responded

Missylea, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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