Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 12

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
315 Reviews
4.8

315 Reviews

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315 Reviews of Fulton Benya

December 23, 2021

Dealership Rating
Employee Rating

Did a good job addressing concerns. Prompt service availability. Friendly and helpful advisors. Plan to use service again. More

by NTYREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

December 23, 2021

Dealership Rating
Employee Rating

Everyone is so nice and friendly. It was a pleasant time waiting for my vehicle to be serviced. More

by Scaffey0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie

Dec 27, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2021

Dealership Rating
Employee Rating

Excellent Service work!! Was in and out in a timely manner!! Scott was very professional and knowledgeable! More

by Missylea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Dec 23, 2021

Ken Ganley Ford Norton responded

Missylea, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 21, 2021

Dealership Rating
Employee Rating

Super nice crew and will comeback for service again.The technician done an excellent job. More

by abamer67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath

Dec 22, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Fulton and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford. Please don't hesitate to reach out if you need anything else.

December 18, 2021

Dealership Rating
Employee Rating

Great service and customer care on every visit for my 2018 F150. Try them out! More

by T Ohio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

December 14, 2021

Dealership Rating
Employee Rating

I am a repeat customer at Ganley. The level of professionalism displayed there is awesome! I am very happy to have such a great dealership close to home. Thanks Ganley Ford! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath

Dec 14, 2021

Ken Ganley Ford Norton responded

Rob, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

December 13, 2021

Dealership Rating
Employee Rating

Service was absolutelyFabulous...Fulton is soVery Service was absolutely Fabulous...Fulton is so Very professional and deserves a raise... I Was there less than an hour and sure appreciate The pro More

by TECAKRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Ken Ganley Ford Norton responded

We are very happy to hear that Fulton and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 10, 2021

Dealership Rating
Employee Rating

I really was surprised how i was treated with my visit, the people.was very nice answer all my questions and willing the services was the best i can tell when i drive my explorer that it runs great. Thank More

by jessiegooden444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Spath and Kirchenbauer seems very nice and paligh thank u guys

Dec 11, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Jessie, and for taking the time to leave us this wonderful feedback!

December 08, 2021

Dealership Rating
Employee Rating

I work at ganley ford and that do good a job at what thay do More

by wayne 6900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2021

Ken Ganley Ford Norton responded

Hi. Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 06, 2021

Dealership Rating
Employee Rating

I like that I can deal with Fulton in service. He makes the experience more personal. The other service advisors could be a little more friendly. It seems that if they are not dealing directly with me I am More

by COFFIELDCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. While we're glad to hear Fulton provided you with good customer service, it's disappointing that the rest of the team fell short of your expectations. We appreciate you bringing it to our attention, it is always helpful to know where we need to make improvements!

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