Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 30

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
313 Reviews
4.7

313 Reviews

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313 Reviews of Fulton Benya

June 29, 2020

Dealership Rating
Employee Rating

They took care of my cars recalls, going above and beyond to make sure that things were done in a timely manner and kept me in the loop on progress/accurate pickup times. Seamless drop off and pickup process More

by Djb160
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Jun 30, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 26, 2020

Dealership Rating
Employee Rating

I have had nothing but good experiences coming into the service department. This went very smooth and they were able to get me in on a Saturday! Thank you More

by GLENS8
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Jun 26, 2020

Ken Ganley Ford Norton responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 10, 2020

Dealership Rating
Employee Rating

The service at the shop was fantastic. My vehicle was done in a timely manner. The technician was fast and told me what my vehicle needed. I got my oil changed and both of my filters replaced. I will be More

by rsim1981
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , John Asano, Paul Asano

Jun 11, 2020

Ken Ganley Ford Norton responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

June 08, 2020

Dealership Rating
Employee Rating

I was satisfied with the service at Ganley.The gentlemen that waited on me was professional and informative. They did the full works and three recalls in under estimated time. More

by dskamer51
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Jun 09, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 28, 2020

Dealership Rating
Employee Rating

Because of this pandemic, they came and picked up my truck, fixed everything in a timely manner and updated me throughout the process with everything I had done on my truck, and they dropped it back off More

by JNEIDERT
Recommend Dealer
Yes
Apr 28, 2020

Ken Ganley Ford Norton responded

Thank you, we're glad we were able to help! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

April 20, 2020

Dealership Rating
Employee Rating

My experience today with Fulton was great! He was honest & open with the services I did and did not need, will definitely be back in the future for services More

by Meshellb913
Recommend Dealer
Yes
Apr 21, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 18, 2020

Dealership Rating
Employee Rating

Great service experience. Service complete as promised. They even washed my truck. Paul is great to work with. Will be back when service is due. More

by paasano
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , John Asano, Paul Asano, John Prock, Mike Robinson

Apr 19, 2020

Ken Ganley Ford Norton responded

It's great to hear that Paul was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

April 09, 2020

Dealership Rating
Employee Rating

Appreciate the good work and shuttle service.The Appreciate the good work and shuttle service. The salesman (Dez) I purchased the vehicle from took the time to talk to me while I was there to chec More

by RUSSELL.VANLIEW
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Apr 09, 2020

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford, Russell. We appreciate your business and hope to see you again soon!

April 09, 2020

Dealership Rating
Employee Rating

Very friendly and helpful, not overly pushy. Had a great experience, this is now the fourth automotive we have purchased from Ganley Ford. Thank you More

by ansonw1972
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman , Derrick Graybill

Apr 09, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford are glad to have you as a customer.

April 07, 2020

Dealership Rating
Employee Rating

Fulton is genuinely sweet to everyone. I feel welcome in the service dept by him but not by all of them all techs are terrific More

by Barbarajean
Recommend Dealer
Yes
Apr 07, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to submit a review. We are so glad Mr. Fulton could assist you with your service needs. We truly appreciate your business. We apologize, however, that others on our service team were not as welcoming. If you would like to further discuss your concerns, feel free to contact me at your convenience.

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