Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 9

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
324 Reviews
4.8

324 Reviews

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324 Reviews of Fulton Benya

July 01, 2022

Dealership Rating
Employee Rating

While it took Ford a while to come up with the part needed to be replaced in my Explorer, the dealership itself was very friendly and let me know step by step where they were with the progressive of my More

by melinda.wright1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath

Jul 01, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Melinda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford Norton. Please don't hesitate to reach out if you need anything else.

June 30, 2022

Dealership Rating
Employee Rating

After having a really bad experience at a Ford dealership over in the Montrose area I came to Ken Ganley Ford and have had a great experience ever since More

by giboneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 29, 2022

Dealership Rating
Employee Rating

Franco was wonderful. He and Ganley Ford helped us a lot in a time of need. I’m so glad that they were able to help us. More

by croslandcanis1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Tony Zuppe , Brandon Taylor-Mitchell

Jun 30, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Franco and our team here at Ken Ganley Ford Norton.

June 29, 2022

Dealership Rating
Employee Rating

Service dept treated me very well, prompt service. East drop off & pickup.. used my Fordpass & points without any issue. More

by DAVIDGREEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

June 28, 2022

Dealership Rating
Employee Rating

Great service and a short wait time. Friendly service employees. Great experience overall. Outstanding! Thumbs up! More

by JCWILCOXIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath

Jun 29, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 25, 2022

Dealership Rating
Employee Rating

From start to finish everyone at Ganley has been very helpful and up front. Franco in the sales department made the process of purchasing my lease painless. And Fulton in the service department was great More

by bamotil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We look forward to your next visit! Take care!

June 22, 2022

Dealership Rating
Employee Rating

The service advisors were very nice and helpful. Also the work was done quickly and the process as a whole was nice and easy. More

by Bjaros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath

Jun 23, 2022

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 21, 2022

Dealership Rating
Employee Rating

Our truck windows were smashed in on a Friday night out of town at an 11U baseball game, evidently they really wanted our Yeti Cooler. They caused a couple thousand dollars worth of damage and our insuran More

by MLDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jody Wheatley

Jun 21, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 02, 2022

Dealership Rating
Employee Rating

I brought my car in without and appointment and they had it fixed , washed and out the door in 2 hrs. More

by Kareymehome21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 03, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

May 20, 2022

Dealership Rating
Employee Rating

Great service very experienced people service was performed so quickly and as requested and described when vehicle was dropped off More

by Mathesonrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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