Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 9

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
319 Reviews
4.8

319 Reviews

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319 Reviews of Fulton Benya

June 25, 2022

Dealership Rating
Employee Rating

From start to finish everyone at Ganley has been very helpful and up front. Franco in the sales department made the process of purchasing my lease painless. And Fulton in the service department was great More

by bamotil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We look forward to your next visit! Take care!

June 22, 2022

Dealership Rating
Employee Rating

The service advisors were very nice and helpful. Also the work was done quickly and the process as a whole was nice and easy. More

by Bjaros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath

Jun 23, 2022

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 21, 2022

Dealership Rating
Employee Rating

Our truck windows were smashed in on a Friday night out of town at an 11U baseball game, evidently they really wanted our Yeti Cooler. They caused a couple thousand dollars worth of damage and our insuran More

by MLDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jody Wheatley

Jun 21, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 02, 2022

Dealership Rating
Employee Rating

I brought my car in without and appointment and they had it fixed , washed and out the door in 2 hrs. More

by Kareymehome21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 03, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

May 20, 2022

Dealership Rating
Employee Rating

Great service very experienced people service was performed so quickly and as requested and described when vehicle was dropped off More

by Mathesonrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 16, 2022

Dealership Rating
Employee Rating

Nice people, got the car repaired the next day even though they did not have the parts in stock. More

by CAPT-K56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

May 17, 2022

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford Norton!

May 11, 2022

Dealership Rating
Employee Rating

Always a pleasure to work with Ganley Ford when getting my bi annual oil changes and fire rotations. More

by DANC4EVER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 07, 2022

Dealership Rating
Employee Rating

good but left dip stick out a little and oil came out and dripped on engine More

by NANANPAPA906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Drew Erdman

May 09, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better."

May 02, 2022

Dealership Rating
Employee Rating

Best sales and service completely satisfied Very smooth from the beginning to delivery time Love my new Ford More

by mschneides
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again!

April 30, 2022

Dealership Rating
Employee Rating

This is my fourth Ford from Ken Ganley Ford and from Desmond! They continue to provide the best customer service and make my vision a reality!! They truly go above and beyond for their customers 💖 More

by Sholm27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Desmond was able to assist you with your fourth Ford. Congratulations!

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