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Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 8

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
319 Reviews
4.8

319 Reviews

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319 Reviews of Fulton Benya

September 10, 2022

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Employee Rating

Very courteous, very present, good work. Is there any need to say more when all went great More

by Orvandbec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 11, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 25, 2022

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Employee Rating

Excellent service provided by the service department. They take great care of their customers! Will return again! More

by bludevilsdans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath, Brianna Worthington , Aaron Forsythe, Sean Pangburn

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Aug 25, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford Norton. Please don't hesitate to reach out if you need anything else.

July 13, 2022

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Employee Rating

It was my first time and whenni got there I was greeted by the dealer Austin who was very helpful and a awesome guy More

by Jttodd45
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Austin Temsey

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Jul 13, 2022

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Austin had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 07, 2022

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Employee Rating

EASY TO GET AN APPOINTMENT. STAFF IS VERY FREINDLY. WORK COMPLETED WHEN PROMISED. FREE CAR WASH WHEN DONE. More

by tbyers4522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath

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Jul 07, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

July 05, 2022

Dealership Rating
Employee Rating

Fulton and Tim did a great job on a tough problem on my 1995 f150. I had taken it to another shop prior to Ganley and got nothing but a bill for their supposed fix More

by Trw3831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 05, 2022

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 01, 2022

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Employee Rating

While it took Ford a while to come up with the part needed to be replaced in my Explorer, the dealership itself was very friendly and let me know step by step where they were with the progressive of my More

by melinda.wright1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath

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Jul 01, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Melinda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford Norton. Please don't hesitate to reach out if you need anything else.

June 30, 2022

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Employee Rating

After having a really bad experience at a Ford dealership over in the Montrose area I came to Ken Ganley Ford and have had a great experience ever since More

by giboneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 01, 2022

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 29, 2022

Dealership Rating
Employee Rating

Franco was wonderful. He and Ganley Ford helped us a lot in a time of need. I’m so glad that they were able to help us. More

by croslandcanis1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Tony Zuppe , Brandon Taylor-Mitchell

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Jun 30, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Franco and our team here at Ken Ganley Ford Norton.

June 29, 2022

Dealership Rating
Employee Rating

Service dept treated me very well, prompt service. East drop off & pickup.. used my Fordpass & points without any issue. More

by DAVIDGREEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 29, 2022

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

June 28, 2022

Dealership Rating
Employee Rating

Great service and a short wait time. Friendly service employees. Great experience overall. Outstanding! Thumbs up! More

by JCWILCOXIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath

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Jun 29, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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