Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 10

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
322 Reviews
4.8

322 Reviews

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322 Reviews of Fulton Benya

May 07, 2022

Dealership Rating
Employee Rating

good but left dip stick out a little and oil came out and dripped on engine More

by NANANPAPA906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Drew Erdman

May 09, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better."

May 02, 2022

Dealership Rating
Employee Rating

Best sales and service completely satisfied Very smooth from the beginning to delivery time Love my new Ford More

by mschneides
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again!

April 30, 2022

Dealership Rating
Employee Rating

This is my fourth Ford from Ken Ganley Ford and from Desmond! They continue to provide the best customer service and make my vision a reality!! They truly go above and beyond for their customers 💖 More

by Sholm27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Desmond was able to assist you with your fourth Ford. Congratulations!

April 19, 2022

Dealership Rating
Employee Rating

The service dept staff were very professional and helpful. My car was repaired in less time than I had anticipated. More

by MOESCHGER7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 20, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford Norton. Please don't hesitate to reach out if you need anything else.

April 17, 2022

Dealership Rating
Employee Rating

My experience was very positive with Franco who did everything he could to put me in my new car. He was pleasant and went the extra mile to make sure everything went smoothly. Everyone at Ganley Ford m More

by Happycargirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman , Brandon Taylor-Mitchell

Apr 18, 2022

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Franco met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

Apr 19, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Ford, Inc.!

April 17, 2022

Dealership Rating
Employee Rating

Brought vehicle in and promptly assisted Service repaired vehicle and was on the way Highly recommend service department More

by mschneides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Apr 19, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2022

Dealership Rating
Employee Rating

Very professional and courteous,both jobs were completed in a timely manner, I will be returning for future maintenance, very pleased with service. More

by Mbarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

Mbarr responded

Great job

April 04, 2022

Dealership Rating
Employee Rating

I drove 45min out of the way from my house as these are the only folks I trust with my baby. Excellent service. More

by Art Thritus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Drew Erdman

Apr 05, 2022

Ken Ganley Ford Norton responded

Art, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

March 30, 2022

Dealership Rating
Employee Rating

Great location for me service people polite And friendly. Quick service and thorough. And knowledgeable. More

by 8206nks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 31, 2022

8206nks responded

GREAT

March 30, 2022

Dealership Rating
Employee Rating

Helpful and kind service. My Car was completed in a couple hrs. Washed my car for me. I was pleased with the service. More

by klyons7950
Customer Service
Friendliness
Recommend Dealer
Yes
Mar 31, 2022

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford. We appreciate your business and hope to see you again soon!

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