GARLAND ROBINSON
GARLAND ROBINSON at Shottenkirk Toyota Granbury

GARLAND ROBINSON | Page 11

SERVICE MANAGER

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.9
688 Reviews
4.9

688 Reviews

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688 Reviews of GARLAND ROBINSON

May 04, 2023

Dealership Rating
Employee Rating

I always receive exceptional service at service department at Shottenkirk Toyota and I highly recommend them. More

by MM9207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ

May 04, 2023

Shottenkirk Toyota Granbury responded

Thank you MM9207 for your 5-star review. We appreciate your business and look forward to serving you on your next visit.

May 03, 2023

Dealership Rating
Employee Rating

when i brought my car here for maintenance when they brought my car out did not check again. when I ran out the front wheels of the car I shook violently and let out a clatter. My steering wheel vibrate More

by Toan Ta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 04, 2023

Shottenkirk Toyota Granbury responded

Please accept my apologies for your recent service experience Toan Ta. I left you a voice mail today. I welcome the opportunity to visit with you to make it right. We appreciate your business and I look forward to speaking with you. Rob Grant Service Director.

May 06, 2023

Toan Ta responded

Thanks for your feedback. I currently want to make an appointment to re-align my wheel because it's a bit off to the right. can you help me make an appointment to fix it On Monday 11am

May 02, 2023

Dealership Rating
Employee Rating

We were impressed with the dealership when we first bought the RAV 4. Especially with Wade Elliott who was the salesman for us. Very good without being pushy. Also the Service department was very good More

by BETTYAGILLILAND
Recommend Dealer
Yes

Other Employees Tagged: Wade Elliott, Five stars. 10 if they went that far

May 03, 2023

Shottenkirk Toyota Granbury responded

Thank you BETTYAGILLILAND for your positive review. Welcome to the Shottenkirk family. We are excited to have you as a new customer and look forward to seeing you on your first service. Rob Grant Service Director

May 02, 2023

Dealership Rating
Employee Rating

I use this dealership, for service on my Tacoma, due to Garland. She is incredibly helpful and truly understands great customer service. Great service is hard to find nowadays, but Garland gets the concept More

by Vicandkimmcleod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON

May 02, 2023

Shottenkirk Toyota Granbury responded

@Vicandkimmcleod, Thank you for your 5-star review and the kind words about Garland. She truly does understand, and deliver great customer service. We appreciate your business and look forward to seeing you next time.

May 01, 2023

Dealership Rating
Employee Rating

Everything was timely, everyone was nice and friendly. I only used Shottenkirks because of the great service More

by emeryrde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, ALEX RODRIGUEZ , Rob Floroplus, Robert Grant

May 01, 2023

Shottenkirk Toyota Granbury responded

Thank you emeryrde for your kind review. We appreciate you business and look forward to seeing you on your next service.

April 28, 2023

Dealership Rating
Employee Rating

Very helpful. Called us the day before for there the day after. Really helped with the process and pricing is great best dealership in the US! More

by CODYRALLEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ, TYLER AKINS , Trevor Fowler, Tyronne Wells

April 22, 2023

Dealership Rating
Employee Rating

Was able to get oil changed quickly & service was great…much quicker than expected service. More

by NANCYDAVIS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2023

Dealership Rating
Employee Rating

Shottenkirk always does a great job of taking care of us. We will always be a customer. More

by BOUVIERBABIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON , Rob Floroplus

April 13, 2023

Dealership Rating
Employee Rating

Shottenkirk always does a great job of taking care of us. We will always be a customer. More

by BOUVIERBABIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON , Rob Floroplus

April 06, 2023

Dealership Rating
Employee Rating

I started my new car search online and they did a great job giving me all the information I need to make the hour long drive to come and purchase More

by ALICIAMCCONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, ALEX RODRIGUEZ , Rob Floroplus, Robert Grant

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