GARLAND ROBINSON
GARLAND ROBINSON at Shottenkirk Toyota Granbury

GARLAND ROBINSON | Page 5

SERVICE MANAGER

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

Contact Me
4.9
688 Reviews
4.9

688 Reviews

Write a Review

688 Reviews of GARLAND ROBINSON

February 17, 2024

Dealership Rating
Employee Rating

Great service and job well done. Took a little longer than expected, but did a few more services than originally quoted. More

by KWDLMCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

February 17, 2024

Dealership Rating
Employee Rating

Very happy with my service on two occasions. Garland is exceptional and Chris was great also. Very happy. More

by CRAMECHERYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

February 12, 2024

Dealership Rating
Employee Rating

I went in for a service, fully expecting a bill. When I was checking out they said that I didn’t have to pay for a rotation since I bought my tires there. The little things like this are why I will More

by Ryan Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, ALEX RODRIGUEZ

Feb 13, 2024

Shottenkirk Toyota Granbury responded

Ryan, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

February 11, 2024

Dealership Rating
Employee Rating

Thanks so much for your customer service, getting me scheduled quickly and making my experience hassle free. More

by christinerose520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher McCann-Flannery, Gavin Simcoe

Feb 12, 2024

Shottenkirk Toyota Granbury responded

christine, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 01, 2024

Dealership Rating
Employee Rating

Very pleased with Chris and the cashiers. Disappointed in the fact that costs are going up and services are going away. Examples: Now charging 3% for credit card payments. You already c More

by MKENNEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON , Christopher McCann-Flannery

Feb 23, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

January 21, 2024

Dealership Rating
Employee Rating

Pleased to be a regular customer. Quality of work is excellent! Alex always gives me the thorough, straight, scoop. Comfortable, pleasant, lounge to even sleep, if you need it. Br More

by MILITARYPOLICEHORSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, ALEX RODRIGUEZ , Christopher McCann-Flannery, Luis, Senior Mechanic; A-1!

Jan 25, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

January 11, 2024

Dealership Rating
Employee Rating

Customer service was very professional. They gave me periodic updates on the service of the vehicle. The vehicle was repaired correctly and in a timely manner. More

by JOHNCHRISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ

Jan 14, 2024

Shottenkirk Toyota Granbury responded

JOHN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

December 31, 2023

Dealership Rating
Employee Rating

Chris in the service department was a lot of help when I got my car repaired. He knew what my car needed and the estimate of time and money was accurate. More

by moniquemaio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ , Christopher McCann-Flannery

Jan 02, 2024

Shottenkirk Toyota Granbury responded

moniquemaio, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 29, 2023

Dealership Rating
Employee Rating

Always very helpfull and on time Alex is the best adviser at Toyota 👍💪 thanks happy new year Toyota Granbury More

by luisr264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, ALEX RODRIGUEZ , Nick Castro, Mj Davis, Christopher McCann-Flannery, DONTE PATTERSON, Aryan Rodriguez, Tyronne Wells

Jan 02, 2024

Shottenkirk Toyota Granbury responded

luis, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 22, 2023

Dealership Rating
Employee Rating

Great experience! Alex takes care of my vehicle every visit. Will definitely be returning for service More

by Cathy.montes291
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ

Dec 26, 2023

Shottenkirk Toyota Granbury responded

Cathy.montes, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

...
5
...

Dealership Inventory (345 Vehicles)

used 2021 Ford F-150 car, priced at $27,662
2021 Ford F-150
used
Agate Black Metallic exterior
Automatic
Rear-wheel Drive
used 2024 Toyota Tacoma car, priced at $41,196
2024 Toyota Tacoma
used
Black exterior
Automatic
Four-wheel Drive
used 2025 Toyota Grand Highlander car, priced at $49,720
2025 Toyota Grand Highlander
used
Storm Cloud exterior
Automatic
Front-wheel Drive
used 2020 Land Rover Range Rover Sport car, priced at $25,194
2020 Land Rover Range Rover Sport
used
Black exterior
Automatic
All-wheel Drive
used 2025 Jeep Gladiator car, priced at $38,112
2025 Jeep Gladiator
used
Black Clearcoat exterior
Automatic
Four-wheel Drive
used 2026 Toyota Camry car, priced at $38,215
2026 Toyota Camry
used
Dark Cosmos exterior
Automatic
Front-wheel Drive