GARLAND ROBINSON | Page 64

Everything was fine, except that they didn't let me know that my car was ready 🙃. I have no idea how long I waited, unnecessarily. It would have helped, if they had told me that I needed to watch for my ca that my car was ready 🙃. I have no idea how long I waited, unnecessarily. It would have helped, if they had told me that I needed to watch for my car to come out. More

by KATHERINE15 Verified Customer Verified Customer

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Was not happy with my last visit. I was charged $200 for 20 mins of work. I’m going to be doing my business at family Toyota in Burleson from now on. 20 mins of work. I’m going to be doing my business at family Toyota in Burleson from now on. More

by MRTH_BAUER Verified Customer Verified Customer

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Thank you for your quick completion of my vehicle. All service was done as requested. I hope you will be able to perform a vehicle wash soon. service was done as requested. I hope you will be able to perform a vehicle wash soon. More

by IWHITT Verified Customer Verified Customer

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Service was very prompt and our technician that received our car in for our appt was very curteous and knowledgeable!!! The cashier was good and curteous as she always is!!! our car in for our appt was very curteous and knowledgeable!!! The cashier was good and curteous as she always is!!! More

by PATSY.TREPTE Verified Customer Verified Customer

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Didn't change the oil filter when they did the oil change I caught their service dept doing a crappy oil change when they did NOT change the filter! I showed the service manager James Moore where the previous I caught their service dept doing a crappy oil change when they did NOT change the filter! I showed the service manager James Moore where the previous OEM filter was still on the car. He looked and agreed they do not carry that filter AND he had their service tech re-change the oil with a filter. Obviously the tech was pissed and did a hurry rush job, he scratched my fender with his belt buckle and left grease on the fender as well !! What a punk. I have a new name for this Dealership....I call it SHODDYWORK from now on More

by JCWILSON01 Verified Customer Verified Customer

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Service of my 2018 Tundra They did a great job servicing my vehicle quickly, washing the vehicle was always something the bragged about, and that was not done. So disappointed They did a great job servicing my vehicle quickly, washing the vehicle was always something the bragged about, and that was not done. So disappointed in that. More

by johnp12 Verified Customer Verified Customer

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Thank you for the fantastic birthday gift. You make my car feel brand new after your car wash. It's one of my favorite birthday gifts! car feel brand new after your car wash. It's one of my favorite birthday gifts! More

by RHONDA.WILCOX Verified Customer Verified Customer

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Mechanic did good job on oil change. They only forgot to shut off message that I continue to need oil change. Will have to return to fix message. shut off message that I continue to need oil change. Will have to return to fix message. More

by JCCJ.CORNETT Verified Customer Verified Customer

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servicing and inspecting my car My low tire light was on when I came in and was still on when I left. I had to go to discount tire to get my tires filled. My low tire light was on when I came in and was still on when I left. I had to go to discount tire to get my tires filled. More

by CUAUTOMEC Verified Customer Verified Customer

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excellent customer service Ms. Cari, Ms. Garland and Ms. Melissa in service dept, always pleasant, kind, explain what my vehicle is needing, prompt service. George Barclay is to Ms. Cari, Ms. Garland and Ms. Melissa in service dept, always pleasant, kind, explain what my vehicle is needing, prompt service. George Barclay is top notch! I've been a customer of Toyota for over 15 years and will never go to another dealer. I moved to Arlington 2 years ago and still go to the Granbury location for service! More

by CARDINALTLC59 Verified Customer Verified Customer

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