GARLAND ROBINSON | Page 65

You were supposed to send me a check because your service people said the price of a new tire was the same as Discount Tire. people said the price of a new tire was the same as Discount Tire. More

by LONESTARLANDLADY Verified Customer Verified Customer

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Very good at service. Always working for the customer. Keeps me updated on service being done. Very friendly and not pushie regarding needs of vehicle. Keeps me updated on service being done. Very friendly and not pushie regarding needs of vehicle. More

by CASTLES86 Verified Customer Verified Customer

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We love you guys. We try to only use you when we have a need and always recommend you to friends. Thank you for always taking care of us! need and always recommend you to friends. Thank you for always taking care of us! More

by MELTA Verified Customer Verified Customer

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Efficient. In nad out. Been using them for years. Trust their work. Efficient. In and out. Want 25 words: OK here goes: Four score and 20 years ago, our forefathers, etc. et Been using them for years. Trust their work. Efficient. In and out. Want 25 words: OK here goes: Four score and 20 years ago, our forefathers, etc. etc., etc. etc.Is your computer happy now? This is a stupid requirement and was the reason I did not reply the first time you sent this request. Tell the QC team you want to make it easy for the customer. More

by RMLAKE Verified Customer Verified Customer

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This is the second time I’ve come in for full service and been disappointed. Did not do everything as expected. 3 hours to complete been disappointed. Did not do everything as expected. 3 hours to complete More

by MOORE_BRANDI Verified Customer Verified Customer

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Good service but did not reset next service mileage again? I was in early for 100,000 mile service. Everything else was good but just an aggravation as service soon announcement keeps popping up! again? I was in early for 100,000 mile service. Everything else was good but just an aggravation as service soon announcement keeps popping up! More

by JNJTATUM Verified Customer Verified Customer

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Excellent service as always! I made an appointment over the phone and the young lady was very sweet. I arrived at the dealer on tine and they took the car and didn’t have to wait that much. the phone and the young lady was very sweet. I arrived at the dealer on tine and they took the car and didn’t have to wait that much. More

by JANETCITA_2000 Verified Customer Verified Customer

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Service is friendly. Only had the warranty maintenance done. No other issues. A little long with an appointment scheduled but overall a good experience. Will go back for next service due. done. No other issues. A little long with an appointment scheduled but overall a good experience. Will go back for next service due. More

by SHERRY_02 Verified Customer Verified Customer

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Labor was as much as Parts I brought my 2016 Camry in for its 90k service and the cost for labor was as much as "parts". I called to discuss the cost prior to my service and was I brought my 2016 Camry in for its 90k service and the cost for labor was as much as "parts". I called to discuss the cost prior to my service and was quoted $500 so I made the appointment and dropped my vehicle off. After the fuel injector service, brake flush, coolant exchange, and transmission exchange my cost for labor was as much as my cost for parts totaling almost $1000. My husband recently received 100k service on his 2015 Tundra and it was only $200 more than mine, we expected that on the truck, we did not expect that for the car. I called to get clarification on the pricing and the employee I spoke with seemed a bit defensive that I was questioning the cost. It's unfortunate that I was quoted for half the cost that I was charged. I will not be returning to this dealership for further service. This review should not reflect on my service advisor, Garland. She was very helpful and great to work with. She was not the employee I spoke with when I called to discuss my receipt. More

by SHANIMTAYLOR Verified Customer Verified Customer

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dead battery I was able to get the dead battery changed on Saturday afternoon. So glad the service department was open to help me out. Garland was "johnny-on-the I was able to get the dead battery changed on Saturday afternoon. So glad the service department was open to help me out. Garland was "johnny-on-the-spot" for me when I drove in. More

by FCLETZKUS Verified Customer Verified Customer

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