GARLAND ROBINSON | Page 67

Service clerk was pleasant and knowledgeable. Came in for a oil change which lasted less than an hour. The service department also washed my car. a oil change which lasted less than an hour. The service department also washed my car. More

by JUDY.ACHEMIRE Verified Customer Verified Customer

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I recommend this service center. Only good experiences every time I have been to Shottenkirk's. Garland was the service member who met me when I drove up. She was pleasant and helpfu Only good experiences every time I have been to Shottenkirk's. Garland was the service member who met me when I drove up. She was pleasant and helpful throughout. She made me feel that she was really concerned about the problems with my car, and she sought useful solutions. More

by MHALLX7 Verified Customer Verified Customer

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This is my first new Toyota and I must say the dealership has been fantastic every time I contacted them. Never a wait. Always courteous and helpful, and. They get my problem solved in a timely manner. I can has been fantastic every time I contacted them. Never a wait. Always courteous and helpful, and. They get my problem solved in a timely manner. I can’t say enough about how much I appreciate all of Toyota’s people. Thanks. Note: I did not get names of people who I dealt with but all folks are trained well and do their best to help the customer. More

by BARBARASLOAN110 Verified Customer Verified Customer

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Always courteous, professional, and with the best humor. Oh I see it has to be a twenty-five word minimum. Well, a Scotsman, an Englishman, and an Irishman walk into a bar... Oh I see it has to be a twenty-five word minimum. Well, a Scotsman, an Englishman, and an Irishman walk into a bar... More

by NIGEL.CAFFIENE Verified Customer Verified Customer

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Excellent service! The service advisor who assisted me did an awesome job! I would definitely go back for service or to purchase another car. You did well! The service advisor who assisted me did an awesome job! I would definitely go back for service or to purchase another car. You did well! More

by vbaker0 Verified Customer Verified Customer

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I was fairly sure I would buy a Ford explorer ar Goff in Clifton until I went to HEB market & my husband suggested looking at Toyota. We met Ryan Lang & he asked our needs & showed us a new Highlander xle. Clifton until I went to HEB market & my husband suggested looking at Toyota. We met Ryan Lang & he asked our needs & showed us a new Highlander xle. Sold. He's a wonderful salesman. Very knowledgeable, well spoken & personable. Looking forward to our new relationship at Shottenkirk. More

by sue Verified Customer Verified Customer

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Friendly and Professional service offered by Ms. Robinson. The lobby was clean and the wait time was short. Very satisfied with the stores help and service. Robinson. The lobby was clean and the wait time was short. Very satisfied with the stores help and service. More

by DAVID.YOUNG_06 Verified Customer Verified Customer

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Warranty Service The staff at Shottenkirk Toyota did a great job the day I had my 25,000 mile warranty check up. They listened to my comments about checking out the al The staff at Shottenkirk Toyota did a great job the day I had my 25,000 mile warranty check up. They listened to my comments about checking out the alignment and even did a road test after checking iit. Enjoyed the service experience. More

by JOHNALLEN1 Verified Customer Verified Customer

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Service was great no wait, knew exactly what was wrong, set up appointment easily. Took it in the next day wife waited for it and was finished before origina was great no wait, knew exactly what was wrong, set up appointment easily. Took it in the next day wife waited for it and was finished before originally stated. More

by 1016BUTCH Verified Customer Verified Customer

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Extremely long wait with appointment. My wife had a 3:00 appointment for an oil change and it took over two and half hours. She saw customers come in after her and had there car back in l My wife had a 3:00 appointment for an oil change and it took over two and half hours. She saw customers come in after her and had there car back in less then an hour. Then on the way out to get her car upon completion she was told something went wrong and the check engine light was on after the oil change. They corrected with no explanation. She was also told the car wash was not working so they could not wash it. She look outside and cars were going through the car wash? My past experience is it's hit and miss as far as good service, this isn't the first time we have had to wait this long with an appointment. More

by JIM@BULLHORNELECTRIC.COM Verified Customer Verified Customer

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