GARLAND ROBINSON
GARLAND ROBINSON at Shottenkirk Toyota Granbury

GARLAND ROBINSON | Page 7

SERVICE MANAGER

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.9
687 Reviews
4.9

687 Reviews

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687 Reviews of GARLAND ROBINSON

November 10, 2023

Dealership Rating
Employee Rating

Actually, Garland Robinson in service is the one who has given us great service for several years and deserves the credit. She's been great and we appreciate how she has worked with us over the years. More

by Pinkienub
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON , Christopher McCann-Flannery

Nov 13, 2023

Shottenkirk Toyota Granbury responded

Pinkienub, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 03, 2023

Dealership Rating
Employee Rating

I absolutely am blown away by the service, attention and detail this dealership provides for its customers. From the scent in the bathroom to the high quality leather chairs, coffee, and little shopping are More

by amandahall512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, ALEX RODRIGUEZ

Nov 06, 2023

Shottenkirk Toyota Granbury responded

amandahall512, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

November 01, 2023

Dealership Rating
Employee Rating

Garland has taken care of my truck anytime it needed service or any questions i may have More

by JRAG76049
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON

Nov 02, 2023

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 14, 2023

Dealership Rating
Employee Rating

This dealership is hands down the best dealership I have ever been too! Highly recommend. There was little miscommunication but they cleared it up and then went above and beyond. I was skeptical of dealersh More

by anonymousguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hatty Whaley, Lexus Williams

Oct 16, 2023

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

October 07, 2023

Dealership Rating
Employee Rating

Serviced my truck Friendly and efficient No complaints Nice people The cashier was great A More

by TIMTHEWATERGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ

Oct 09, 2023

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 02, 2023

Dealership Rating
Employee Rating

Shottenkirk under Garland’s leadership ,took care of my car issues.She was great at communication during the process. More

by GRACBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON

Sep 06, 2023

Shottenkirk Toyota Granbury responded

GRACBE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 25, 2023

Dealership Rating
Employee Rating

Our experience was great Tyrone is a kind and professional man that is aiming to make your dreams come true. More

by bodielee5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: KIM MOORE, TYLER AKINS , Nick Castro, Tyronne Wells, Juan

Aug 27, 2023

Shottenkirk Toyota Granbury responded

bodielee5, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

August 25, 2023

Dealership Rating
Employee Rating

Very efficient service writer . Service work was done quickly. The car wash was very nice More

by LGARRETT76059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2023

Shottenkirk Toyota Granbury responded

LGARRETT76059, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 24, 2023

Dealership Rating
Employee Rating

Garland is the best Service Manager I've ever dealt with and I've been driving for 65 years. She is knowledgeable, friendly, and mainly the best communicator of all. While waiting on my Toyota to be servi More

by GARYG8844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2023

Shottenkirk Toyota Granbury responded

GARYG8844, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 22, 2023

Dealership Rating
Employee Rating

Good and professional service by knowledgeable service providers thank you And I appreciate your employees More

by SUSANNEWOODS102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ , Rob Floroplus, Robert Grant

Aug 23, 2023

Shottenkirk Toyota Granbury responded

SUSANNEWOODS102, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

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