GARLAND ROBINSON | Page 7
SERVICE MANAGER
Shottenkirk Toyota Granbury
5100 U.S. 377
Granbury, TX 76049
687 Reviews
Write a Review687 Reviews of GARLAND ROBINSON
November 10, 2023
Actually, Garland Robinson in service is the one who has given us great service for several years and deserves the credit. She's been great and we appreciate how she has worked with us over the years. given us great service for several years and deserves the credit. She's been great and we appreciate how she has worked with us over the years. More
Other Employees Tagged: CARI SIMPSON , Christopher McCann-Flannery
November 03, 2023
I absolutely am blown away by the service, attention and detail this dealership provides for its customers. From the scent in the bathroom to the high quality leather chairs, coffee, and little shopping are detail this dealership provides for its customers. From the scent in the bathroom to the high quality leather chairs, coffee, and little shopping area - AND their communication, it’s very clear that this dealership aims to go above and beyond to put the customer first from appointment booking, follow up on new car appraisal, to taking the dedicated time to walk you through your repairs so you completely understand them, providing financing, and making sure you are comfortable not only during your stay but after by leaving your car freshly washed. I live an hour away and I will choose to come here and spend my dollars with my service advisor, alex, who I trust and who has never once been rude or made me feel uneducated as a customer. I enjoy my experience every single time I come and look forward to it. I choose to come here, even though it’s an hour drive, and it’s worth every penny. unlike other dealers who treat you like crud, this place really tries to go above and beyond. Nice job Alex and Garland! More
Other Employees Tagged: CARI SIMPSON, ALEX RODRIGUEZ
November 01, 2023
Garland has taken care of my truck anytime it needed service or any questions i may have service or any questions i may have More
Other Employees Tagged: CARI SIMPSON
October 14, 2023
This dealership is hands down the best dealership I have ever been too! Highly recommend. There was little miscommunication but they cleared it up and then went above and beyond. I was skeptical of dealersh ever been too! Highly recommend. There was little miscommunication but they cleared it up and then went above and beyond. I was skeptical of dealerships before going here, but will definalty make the few hour drive down here first next time I need a vehicle! More
Other Employees Tagged: Hatty Whaley, Lexus Williams
October 07, 2023
Serviced my truck Friendly and efficient No complaints Nice people The cashier was great A complaints Nice people The cashier was great A More
Other Employees Tagged: ALEX RODRIGUEZ
September 02, 2023
Shottenkirk under Garland’s leadership ,took care of my car issues.She was great at communication during the process. car issues.She was great at communication during the process. More
Other Employees Tagged: CARI SIMPSON
August 25, 2023
Our experience was great Tyrone is a kind and professional man that is aiming to make your dreams come true. professional man that is aiming to make your dreams come true. More
Other Employees Tagged: KIM MOORE, TYLER AKINS , Nick Castro, Tyronne Wells, Juan
August 24, 2023
Garland is the best Service Manager I've ever dealt with and I've been driving for 65 years. She is knowledgeable, friendly, and mainly the best communicator of all. While waiting on my Toyota to be servi and I've been driving for 65 years. She is knowledgeable, friendly, and mainly the best communicator of all. While waiting on my Toyota to be serviced and receive new tires she checked with me several times to update me. She also explained Shottenkirk's current tire policy which helped me decide to purchase the tires. I will always remain a customer. More
August 22, 2023
Good and professional service by knowledgeable service providers thank you And I appreciate your employees providers thank you And I appreciate your employees More
Other Employees Tagged: ALEX RODRIGUEZ , Rob Floroplus, Robert Grant
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