GARLAND ROBINSON
GARLAND ROBINSON at Shottenkirk Toyota Granbury

GARLAND ROBINSON | Page 8

SERVICE MANAGER

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.9
689 Reviews
4.9

689 Reviews

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689 Reviews of GARLAND ROBINSON

August 24, 2023

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Employee Rating

Garland is the best Service Manager I've ever dealt with and I've been driving for 65 years. She is knowledgeable, friendly, and mainly the best communicator of all. While waiting on my Toyota to be servi More

by GARYG8844
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 27, 2023

Shottenkirk Toyota Granbury responded

GARYG8844, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 22, 2023

Dealership Rating
Employee Rating

Good and professional service by knowledgeable service providers thank you And I appreciate your employees More

by SUSANNEWOODS102
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ , Rob Floroplus, Robert Grant

Aug 23, 2023

Shottenkirk Toyota Granbury responded

SUSANNEWOODS102, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

August 17, 2023

Dealership Rating
Employee Rating

It was nice doing business and plan to continue with ur dealership💐welcome to Grsnbury😊 More

by SRGENTRY40
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: KIM MOORE, CARI SIMPSON, ALEX RODRIGUEZ , Rob Floroplus, Robert Grant, Aryan Rodriguez

Aug 18, 2023

Shottenkirk Toyota Granbury responded

Hello, we are always grateful for a wonderful review and appreciate you for taking the time to share your feedback with Shottenkirk Toyota Granbury. Our priority is customer service and we are ecstatic that we met that mark! Let us know if there is anything else we can do for you!

August 10, 2023

Dealership Rating
Employee Rating

I had a great experience. People were very friendly and helpful. My service associate Garland Robinson was professional and was very patient with my hearing problem. Thank all More

by goldenpw
Service Price Transparency
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Recommend Dealer
Yes

August 09, 2023

Dealership Rating
Employee Rating

They have done good on my service since I purchased my Toyota 4 runner in 2018. I just wish they would have been honest with me when I purchased it and told me it had been wrecked!! Very disappointed… More

by CDOWELL0724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 07, 2023

Dealership Rating
Employee Rating

Very friendly staff. Kept me updated through out the service appointment. Cashier was also very nice and cordial. More

by SHAUN.ATTAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Floroplus

August 02, 2023

Dealership Rating
Employee Rating

Always have had friendly, kind, and what I know about cars t service Dept tops More

by SRGENTRY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ , Rob Floroplus, Robert Grant

August 01, 2023

Dealership Rating
Employee Rating

Great service, Speedy work, Polite and knowledgeable staff. Clean efficient facility. Would record to others. More

by BRIANDAW077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON , Rob Floroplus

Aug 02, 2023

Shottenkirk Toyota Granbury responded

Thank you BRIANDAW077 for your kind words. We appreciate your business.

July 27, 2023

Dealership Rating
Employee Rating

This is the reason I do not complete your reviews because you make me type this More

by MCCURDYS76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Shottenkirk Toyota Granbury responded

Thank you MCCURDYS76 for your 5-star review. We appreciate your business and your time in giving us this review.

July 22, 2023

Dealership Rating
Employee Rating

Garland was fantastic and kept me informed of the status of my recall work and I especially appreciate that I was able to text her. More

by crazymama4242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2023

Shottenkirk Toyota Granbury responded

Thank you for your kind words! We’re glad that Garland was able to keep you informed of the status of your recall work. We appreciate your business and hope to see you again soon. Shottenkirk Toyota of Granbury

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