Gabe Naylor | Page 41

The service was really a nice ,she was a nice person ,well just to know need to explain what is done no just all is good and have a nice day ,well just to know need to explain what is done no just all is good and have a nice day More

by Izet Verified Customer Verified Customer

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Loved the video and how the tech went through the work. Just made me giggle. Just made me giggle. More

by bluecobalt72 Verified Customer Verified Customer

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Took my car in to have the air filter adjusted after my last service. Ended up not having an air filter installed at all. Drove 5000+ miles without an engine air filter. Toyota of Des Moines is terrible an last service. Ended up not having an air filter installed at all. Drove 5000+ miles without an engine air filter. Toyota of Des Moines is terrible and I’ll never be back. More

by Adam Verified Customer Verified Customer

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They were very professional and courteous and greet you with a smile when entering the service bay. When explaining the problem or situation, you can tell that they were as interested in getting to solutio with a smile when entering the service bay. When explaining the problem or situation, you can tell that they were as interested in getting to solution as you were. It is nice to see people that value their jobs and want to see a good outcome. Thank you for the help! More

by clenchhit Verified Customer Verified Customer

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I took my car in for routine service. The technicians were ready when I arrived. When the work was completed, I needed to get my EV charged. I had a problem with the charger across the st The technicians were ready when I arrived. When the work was completed, I needed to get my EV charged. I had a problem with the charger across the street and the guys from the send out department help me get the charger working. They really went out of their way and were very gracious and working to get the charger going. In all . They really went out of their way and we’re very gracious and working to get the charger going. In all, I was very pleased with my experience. More

by DSANDSMD Verified Customer Verified Customer

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Great customer service . I was well informed and it was explained to me all that was done.. I was well informed and it was explained to me all that was done.. More

by Jhl Verified Customer Verified Customer

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I have had my car serviced at this dealership for 8 years. I have never had a complaint about their work. years. I have never had a complaint about their work. More

by jb05470 Verified Customer Verified Customer

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Inconsistent info from different tech in the shop, parts department unable to assist purchasing add on equipment department unable to assist purchasing add on equipment More

by PAULMGUSTIN Verified Customer Verified Customer

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First time customer and new to Des Moines and came in because I needed to have my car "winterized." I was told I didn't need an adjustment in oil but that my windshield wiper fluid could be changed out t because I needed to have my car "winterized." I was told I didn't need an adjustment in oil but that my windshield wiper fluid could be changed out to ensure it didn't freeze. Well, guess what. After this last snow, I was unable to clean my windows. And why? No windshield wiper fluid came out. NONE. Wipers going but dry windshield. So what does that lead me to believe. My windshield wiper fluid froze. So disappointed in such a simple thing not being done. More

by Kabrina Verified Customer Verified Customer

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I came for a 5000 mile checkup and a recall. Everything was completed satisfactorily. We also had some questions that were also answered satisfactorily. Everything was completed satisfactorily. We also had some questions that were also answered satisfactorily. More

by JANPOLK Verified Customer Verified Customer

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