Gabe Naylor | Page 42

I asked Toyota to look at the driver door handle that didn’t open from the inside. I did not expect it to be broken off completely. Somebody used unnatural force to break it. Even worse, they didn’t t didn’t open from the inside. I did not expect it to be broken off completely. Somebody used unnatural force to break it. Even worse, they didn’t tell me. I turned around and went right back. So now I have to buy a new handle. Service manager offered to pay for it. I thought I would be fair and the deal was for me to pay for the handle and the dealership to install free. Fine. Then I left and discovered the trunk was not closed properly; it was shut on something. I also asked them to look at putting the headlight cover back on - I was told the service tech wasn’t skilled enough. So now I’m not happy with Toyota service. I know this is a 1998 vehicle, but come on. The more I think about it the madder I get. I think Toyota should pay the part AND the labor. I bring the car to the dealership thinking I’m going to get top service, but now I’m not so sure. I know one thing, I do NOT want the same tech working on my car again. More

by andrea.anania Verified Customer Verified Customer

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Started on time and didn’t take long. Showing what they did on video was nice. Showing what they did on video was nice. More

by austin515 Verified Customer Verified Customer

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Gracias por su buen servicio y amabilidad son los mejores estoy agradecido por su buen servicio estoy agradecido por su buen servicio More

by Ztransport11 Verified Customer Verified Customer

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Every one was very nice and professional and clear about what would happen and the cost. what would happen and the cost. More

by walshification Verified Customer Verified Customer

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Exelent job Toyota I like so much thanks again I comeback soon a desmoines Toyota comeback soon a desmoines Toyota More

by alex.japa22 Verified Customer Verified Customer

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Beautiful showroom,excellent service and great customer care, love your awesome location, keep up the good work, see ya soon care, love your awesome location, keep up the good work, see ya soon More

by Fred Miller Verified Customer Verified Customer

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Got me in right away and serviced my vehicle and I got my vehicle video I was good to go. vehicle video I was good to go. More

by ONEBUSYMOM1965 Verified Customer Verified Customer

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Polite, efficient, informative, friendly, helpful, timely, responsible, good sense of humor, welcoming, and shared knowledge timely, responsible, good sense of humor, welcoming, and shared knowledge More

by candicekbrown Verified Customer Verified Customer

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The Toyota dealership mechanics and employees are the only car company that I would ever trust with my 2014 car. I’m 81 years old and that’s my only transportation and it’s always kept me Safe because th only car company that I would ever trust with my 2014 car. I’m 81 years old and that’s my only transportation and it’s always kept me Safe because the mechanics the staff there have always made sure my car was safe. Thank you all of you for being there. I hope you have a wonderful Thanksgiving and an absolutely amazing Christmas. God bless all of you. More

by ANDIE.BLACK Verified Customer Verified Customer

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I appreciate the sharing of information and video about my vehicle. It is nice to see the work being done! my vehicle. It is nice to see the work being done! More

by jcdehart Verified Customer Verified Customer

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