Gabe Naylor | Page 5

When I bought my 2025 RAV4 I was told that I will get oil changed every 5000 miles which is a lie then I should get free Toyota Connection Services for 5 years which is a lie then when I checked my car after changed every 5000 miles which is a lie then I should get free Toyota Connection Services for 5 years which is a lie then when I checked my car after being in for 10k service, they did not check coolant and it's low. One star overall experience! More

by PUSHPA.SHETISURAL3 Verified Customer Verified Customer

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Everyone was friendly they greeted me right away and service was quick!! Answered all my questions and I'm very happy with Toyota of Des Moines service was quick!! Answered all my questions and I'm very happy with Toyota of Des Moines More

by PEKETOO Verified Customer Verified Customer

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I like the video multi- point inspection. Also, they don’t try to sell you fake up charge services you don’t need (i.e. fuel cleaner.) Also, they don’t try to sell you fake up charge services you don’t need (i.e. fuel cleaner.) More

by cgcomito Verified Customer Verified Customer

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Very friendly, professional and fixed my issue quickly. Thank you for the good service you gave me. Thank you for the good service you gave me. More

by DRAGONN331 Verified Customer Verified Customer

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Very helpful and got a new tire on quickly. I didn't have an appointment but they took care of me anyway. I didn't have an appointment but they took care of me anyway. More

by Carolyn Hill Verified Customer Verified Customer

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When I purchased my 2025 Prius, I was told that remote start was included, but now I got email stating it will cost $15 per month to have it after May 3rd. I am 80 years old and on a fixed income, so i g start was included, but now I got email stating it will cost $15 per month to have it after May 3rd. I am 80 years old and on a fixed income, so i guess I won’t have what I was promised when I purchased the car last year. It will be in writing and notarized the next time I buy a car. More

by HARPPLAY Verified Customer Verified Customer

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Really appreciated the timed estimate of the service and I loved how they send an inspection video! Gabe checked in with me if I wanted additional services before continuing and explained the timeline of ea I loved how they send an inspection video! Gabe checked in with me if I wanted additional services before continuing and explained the timeline of each repair needed. Communication was great! More

by giselles061 Verified Customer Verified Customer

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Very good experience. Quick work and keep me informed all the time. They showed me what the car needed and gave me options on what I wanted to do. Quick work and keep me informed all the time. They showed me what the car needed and gave me options on what I wanted to do. More

by CHRISSPRAGUE4GIRLS Verified Customer Verified Customer

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I want to special thanks to Toyota of desmoines for their service to us we appreciate service to us we appreciate More

by MILLERGEORGE1965 Verified Customer Verified Customer

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Ask to have rear window blade replace d. Had to send our Prius back to service department to replace it. Oil change and tire rotation did not take long. The young man that did the video need Had to send our Prius back to service department to replace it. Oil change and tire rotation did not take long. The young man that did the video needs to talk a little slower. Hard to understand him. More

by happyhuntinggrounds Verified Customer Verified Customer

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