Gabriel Vasquez

Good job! I enjoyed the workmanship. I like the review the service representative did at the end of the servicd I enjoyed the workmanship. I like the review the service representative did at the end of the servicd More

by dsunion9981 Verified Customer Verified Customer

Report | Print

The Manager, Mick is great…. Our service person, Adrianna is great. However, the cost of maintenance ie: 30k mile service is exorbitant and after some research, I found it was u Our service person, Adrianna is great. However, the cost of maintenance ie: 30k mile service is exorbitant and after some research, I found it was unnecessary. Taking advantage of people, especially elders is really disturbing. More

by sydney44brown Verified Customer Verified Customer

Report | Print

Service center needs help with communications to customers to keep the customer updated. The customer should not have to be the on calling to find the status of there vehicle. customers to keep the customer updated. The customer should not have to be the on calling to find the status of there vehicle. More

by ROSSOWTKJ Verified Customer Verified Customer

Report | Print

I had the best experience at the dealer. Gabriel Vazquez was extremely professional, honest, and friendly. He made the entire process smooth, stress-free, and enjoyable—I truly appreciate hi Gabriel Vazquez was extremely professional, honest, and friendly. He made the entire process smooth, stress-free, and enjoyable—I truly appreciate his outstanding customer service. More

by veneerika Verified Customer Verified Customer

Report | Print

Brought my van in 3 times for same issue, dealership kept it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop th it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop the last time it completely broke down in traffic and I had to pay to have it towed back to the dealership. Currently my van is still at the dealership with no estimation as to when it will be repaired and returned to me. When asked for updates I was told waiting for diagnostic specialist to look at it, that took 3 weeks. FYI it is still under warranty yet we were charged for repairs the second time it was in the shop. Overall experience zero out of 10. More

by gnjmonday Verified Customer Verified Customer

Report | Print

You guys service team was respectful and very professional* . I was in and out of there in 45 minutes professional* . I was in and out of there in 45 minutes More

Report | Print

Used my jeep for a personal joyride. Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them More

Report | Print

amazing customer service went after work to change my oil and very quick efficient i would never go to a different dealer oil and very quick efficient i would never go to a different dealer More

by yanezjennifer26 Verified Customer Verified Customer

Report | Print

The dealership has really great service technician the mechanics have always got it right on the first try. Now, the receptionist seem to not like dealing with customers very dry and matter of factly when mechanics have always got it right on the first try. Now, the receptionist seem to not like dealing with customers very dry and matter of factly when talking to them. More

by grove_johnson Verified Customer Verified Customer

Report | Print

Jacob, my salesman, was helpful and friendly. He made the car buying experience enjoyable for me. He helped me find my dream truck and I can not be more happy with it. Thanks Elk Grove Dodge! He made the car buying experience enjoyable for me. He helped me find my dream truck and I can not be more happy with it. Thanks Elk Grove Dodge! More

by APA77 Verified Customer Verified Customer

Report | Print