Making an appointment was easy.
Dropping off the car was smooth. Ally was great. No concerns or things to report.
Dropping off the car was smooth. Ally was great. No concerns or things to report.
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by MIKE.WILDING
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2025 -
Crest Volvo Cars responded
We are absolutely thrilled to hear about your positive experience with us! It's wonderful to know that scheduling your appointment went smoothly and that the drop-off process was hassle-free. We're pleased that our team member provided you with excellent service during your visit. Your feedback about having no concerns really brightens our day and confirms that we're delivering the quality service our customers deserve. Thank you for taking the time to share your experience with us.
All of the service has been impeccable.
Best dealership I have ever bou a car from
Best dealership I have ever bou a car from
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by SWEETCOTTON
Verified Customer
Verified Customer
Oct 16, 2025 -
Crest Volvo Cars responded
We are overjoyed to hear about your outstanding experience with us. Your feedback about receiving exceptional service truly means the world to our team. We take great pride in providing the level of care and attention that sets us apart, and knowing that we have earned your trust as the finest dealership you have worked with is incredibly rewarding. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience with others.
This was an exceptional experience.
Louis Nelson and his colleagues were professional, patient, and worked well with us in meeting my goals for a new car. I would certainly return to Cr
Louis Nelson and his colleagues were professional, patient, and worked well with us in meeting my goals for a new car. I would certainly return to Crest Volvo in the future and will recommend this dealership to friends, family, and colleagues. And...I love my new Volvo. It is responsive, safe, and comfortable--a great car! Thanks to these great people at Crest Volvo--they are terrific!
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by glenda.balas
Verified Customer
Verified Customer
Other Employees Tagged:
Louis Nelson
Sep 25, 2025 -
Crest Volvo Cars responded
We are thrilled to hear about your outstanding experience with our team. It brings us great joy to know that our staff provided you with professional and patient service while helping you find the perfect vehicle to meet your needs. Your kind words about the level of care you received truly mean the world to us. We are delighted that you are enjoying your new Volvo and that it is meeting your expectations for responsiveness, safety, and comfort. Thank you for choosing Crest Volvo Cars and for your willingness to recommend us to others. We look forward to serving you again in the future.
We had a great experience purchasing our Volvo through
the overseas delivery program. Mike and Gage were very helpful throughout the 6 months process and provided the necessary details and answered all ou
the overseas delivery program. Mike and Gage were very helpful throughout the 6 months process and provided the necessary details and answered all our questions. Mike also had regular check-ins with us by email. Thank you.
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by Srawool
Verified Customer
Verified Customer
Sep 22, 2025 -
Crest Volvo Cars responded
Thank you for taking the time to share your wonderful experience with our overseas delivery program. We are thrilled to hear that your six-month journey purchasing your Volvo was such a positive one. It means so much to know that Mike and Gage provided the helpful support and detailed information you needed throughout the entire process. We understand how important clear communication is during such an extensive program, and we are delighted that the regular email check-ins kept you informed every step of the way. Your feedback truly highlights what we strive for at Crest Volvo Cars - providing exceptional service and ensuring our customers feel supported from start to finish. We hope you are enjoying your new Volvo and creating wonderful memories with it.
At the beginning of the search and negotiation I would
have given a 4 star rating (stay with me now!) but due to a lack of communication it dropped below zero until Sam H. a manager called and said he wou
have given a 4 star rating (stay with me now!) but due to a lack of communication it dropped below zero until Sam H. a manager called and said he would make things right and he did begin to make things right. He found another truck (I was purchasing a used truck) that was better equipped and lower mileage than the one I thought I had made a deal on and he did it at the same price as had been negotiated. We wound up at a FIVE STAR RATING! I would definitely return to do business with them.
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by GIL-ASH
Verified Customer
Verified Customer
Other Employees Tagged:
Sam H. from Nazareth
Sep 22, 2025 -
Crest Volvo Cars responded
We are thrilled to hear about your wonderful experience with us! Your journey from initial concerns to complete satisfaction shows how committed we are to making things right for our customers. We understand that communication gaps can be frustrating, and we appreciate your patience as we worked through those challenges. It sounds like our manager went above and beyond to find you an even better truck with lower mileage and superior equipment at the same price. Your willingness to give us another chance means everything to us, and we are delighted that we could turn your experience around completely. Thank you for recognizing our efforts to exceed your expectations, and we look forward to serving you again in the future.
Juan was very professional.
He even fed us lunch while we were waiting for finance. Very impressed.
He even fed us lunch while we were waiting for finance. Very impressed.
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by william92
Verified Customer
Verified Customer
Other Employees Tagged:
Juan Perez Cepeda
They were so nice, respectful, informative.
Answered all our questions, Eli went above and beyond!
Answered all our questions, Eli went above and beyond!
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by KRMRANCH
Verified Customer
Verified Customer
Other Employees Tagged:
Jorge Ramirez
, Ally Gallagher, Eli Rivera
Sep 10, 2025 -
Crest Volvo Cars responded
We are overjoyed to hear about your wonderful experience with our team. It means so much to us that you found everyone to be kind, respectful, and helpful in providing the information you needed. We're thrilled that all of your questions were thoroughly answered and that our staff member provided exceptional service that exceeded your expectations. Your feedback truly highlights what we strive for every day at Crest Volvo Cars - creating positive experiences through genuine care and dedication to our customers.
Brandon is the best.
Been with him for 5 years now and he always takes care of me and keeps things moving. We closed the deal in a record 2 hours!
Been with him for 5 years now and he always takes care of me and keeps things moving. We closed the deal in a record 2 hours!
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by AASIM
Verified Customer
Verified Customer
Aug 28, 2025 -
Crest Volvo Cars responded
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you have built such a strong relationship over the past five years and that our team continues to provide you with exceptional service. It's fantastic to know that your recent experience was efficient and that you were able to complete everything in just two hours. Your loyalty means everything to us, and we truly appreciate customers like you who take the time to recognize outstanding service. We look forward to continuing to serve you for many years to come!
Very good experience at this dealership.
Didn't feel pressured to purchase a bunch of add-on items I didn't want or need. Straightforward transaction.
Didn't feel pressured to purchase a bunch of add-on items I didn't want or need. Straightforward transaction.
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by QuakerBaker
Verified Customer
Verified Customer
Other Employees Tagged:
Juan Perez Cepeda
Aug 20, 2025 -
Crest Volvo Cars responded
We are grateful to hear about your positive experience. It sounds like you had a smooth and comfortable visit with us. We understand how important it is to feel at ease during the car buying process, and we're pleased that our team provided you with a hassle-free transaction without any unwanted pressure. Your feedback about the straightforward approach means a lot to us. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Brandon was the first person to respond to my inquiry on
the vehicle I bought. It was late in the evening and I was expecting a "bot" to respond and was pleasantly surprised that a real human contacted me w
the vehicle I bought. It was late in the evening and I was expecting a "bot" to respond and was pleasantly surprised that a real human contacted me within a minute (almost literally). We discussed the price of the car, negotiated for a quick second and he followed up first thing the very next morning. He was helpful and informative but was not pushy / forceful like every other person I've been in contact with from a variety of dealers here in Oklahoma. We made a plan for me to buy the car the next day and I let him know what time I would arrive. He was waiting outside of the dealership to greet me. He took me to my car and showed it off, we went inside and visited before I went to talk to Gage in the Finance Department. Gage was a delight and got all of my paperwork taken care of and Brandon came and checked on us in the meantime. Then I was introduced to Madolyn who went over some operational details for my car with me. Everyone was so pleasant, helpful, genuinely friendly and kind not just to me and my sister but to each other. Brandon visited with my sister about questions she had on a vehicle, (while Madolyn showed me the features of my car), he didn't just walk away when I signed the paperwork. I was in and out of the dealership in less than an hour and a half which is unlike any experience I've had in the past. The dealership itself was easy to get to, comfortable and accommodating with the lounge area, drinks and snacks and, I have to say, the entire dealership and each office smelled amazing - I need whatever that is in a candle. The team was absolutely stellar.
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by davip
Verified Customer
Verified Customer
Aug 04, 2025 -
Crest Volvo Cars responded
We greatly appreciate your wonderful feedback about your recent experience with us. It brings us tremendous joy to hear that Brandon provided such exceptional service from your very first inquiry, responding quickly in the evening when you least expected it. We understand how refreshing it must have been to connect with someone who was helpful and informative without being pushy, especially after dealing with high-pressure situations elsewhere.
Your praise for our entire team means the world to us. We are thrilled that Gage made your financing process smooth and pleasant, and that Madolyn took the time to thoroughly explain your vehicle's features. It is particularly heartwarming to know that you noticed how genuinely kind our staff members are to each other - this reflects the positive culture we strive to maintain at Crest Volvo Cars.
We are delighted that your visit was efficient and comfortable, completed in under an hour and a half, and that you felt welcomed from the moment Brandon greeted you outside. Your kind words about our facilities and atmosphere truly make our day. Thank you for taking the time to share such detailed feedback about your stellar experience with our team.