Galina Lappo
Galina Lappo at Greenway Kia West

Galina Lappo

Sales Consultant

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.8
8 Reviews

Languages Spoken

English English

Russian Russian

4.8

8 Reviews

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8 Reviews of Galina Lappo

June 29, 2025

Dealership Rating
Employee Rating

Too much fees and tricks Too Many fees for the purchase and hidden tricks. My honest experience. Definitely not buying from you guys next time More

by jomar05
Recommend Dealer
No

Other Employees Tagged: Galina Lappo

June 21, 2025

Dealership Rating
Employee Rating

Galina was very helpful and paid attention to my wants and needs. She was very knowledgeable with every vehicle on the lot. After being helped by Galina, I was brought in with the Financial advisor Christ More

by ttlpharrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Perez

Jun 24, 2025

Greenway Kia West responded

Thank you for the incredible 5-star review! We’re thrilled to hear Galina and Christian took such great care of you at Greenway Kia West. Galina’s attention to detail and deep knowledge of every vehicle, along with Christian’s helpful financial guidance, made your experience smooth, informative, and efficient. Getting into your new 2025 vehicle in under three hours is what we call service! Thank you for recommending us—we’ll be here whenever you need us. —Greenway Kia West Team

June 03, 2025

Dealership Rating
Employee Rating

I would not have bought a vehicle if it wasn't for Amine, he did great, did not like that I had to settle for a different car than I originally wanted and completely disliked the wait all the stars are becau More

by Vgarciabeato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2025

Greenway Kia West responded

Hi Vgarciabeato, Thank you for your honest review and for choosing Greenway Kia West. We're truly grateful for your kind words about Amine and Carlos—both are dedicated to providing excellent customer service, and we're glad they made a positive impact on your experience. We’re sorry to hear the process didn’t go exactly as planned and that you had to settle for a different vehicle. Your feedback is important and will be shared with our team to help us improve moving forward. Thank you again for your business, and we hope to better serve you in the future. Best regards, The Greenway Kia West Team

May 27, 2025

Dealership Rating
Employee Rating

Everyone nice customer service was good just make sure to ask a lot of questions More

by ramonadavis56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur

Jun 24, 2025

Greenway Kia West responded

Thank you for the 5-star review, Ramona! We're glad to hear you had a positive experience and found our team friendly with good customer service. Great advice on asking questions—we’re always here to provide clear answers and help every step of the way. Thanks for choosing Greenway Kia West, and we look forward to helping you again! —Greenway Kia West Team

May 21, 2025

Dealership Rating
Employee Rating

Galina was professional and informative. She made me feel welcome. The man in finance was also very informative. Diego wrote out what I was paying for and what my options are . He was friend More

by STELLAHUNTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso

May 21, 2025

Greenway Kia West responded

It's fantastic to hear that Galina and Diego made your experience at Greenway Kia West so smooth and welcoming! We're glad you felt well-informed throughout the process. Enjoy your new car, and thank you for choosing us!

May 16, 2025

Dealership Rating
Employee Rating

I had a very good experience with Galina she was very professional and informative. She made me feel very comfortable. Diego explained everything to me. Reassured me of the amount I would pay monthly and More

by STELLAHUNTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso

May 19, 2025

Greenway Kia West responded

We're delighted to hear that Galina and Diego provided you with a comfortable and informative experience at Greenway Kia West. It's great to know they helped clarify everything for you, including your monthly payments. Thank you for choosing us!

May 13, 2025

Dealership Rating
Employee Rating

Galina was professional and very helpful. THE PERSON I DEALT WITH TO FINALIZE MY NEW CAR DEAL MADE ME FEEL RELAX AND REASSURED. . More

by STELLAHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso, William Waters

May 14, 2025

Greenway Kia West responded

We're delighted to hear that Galina provided a professional and reassuring experience for your new car deal at Greenway Kia West. Thank you for sharing this positive feedback, Stella!

May 13, 2025

Dealership Rating
Employee Rating

I drove in with no appointment. Ask a question about the car being in shipping mode and the greater handled it right there. More

by STELLAHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso, William Waters

May 14, 2025

Greenway Kia West responded

We're delighted to hear that our team at Greenway Kia West was able to assist you promptly and efficiently! Thank you for sharing your experience with us. Safe travels ahead!

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