Galina Lappo
Galina Lappo at Greenway Kia West

Galina Lappo

Sales Consultant

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.8
12 Reviews

Languages Spoken

English English

Russian Russian

4.8

12 Reviews

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12 Reviews of Galina Lappo

August 13, 2025

Dealership Rating
Employee Rating

Tremendo servicio el de Mario. Nos consiguió exactamente lo que estábamos buscando. Quedamos súper satisfechos! More

by JORIANNE_PR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Pinilla, Ivan Carpio Pino

August 13, 2025

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Employee Rating

They were very professional and they went beyond what I expected so I can get the vehicle More

by Omarpos3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Carpio Pino

August 06, 2025

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Sales Rep. Galina and Finance Mgr. Christian were fantastic! This team communicated very well from inception to my final purchase. Special thanks to Galina for More

by ptanner70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Perez

Aug 09, 2025

Greenway Kia West responded

Thank you for your review! We’re thrilled to hear that Galina and Christian provided fantastic service and clear communication throughout your purchase. We’ll be sure to share your kind words with them. We appreciate you recommending Greenway Kia West in Orlando, FL, and we look forward to welcoming you and your family back in the future. — Anas Lazaar, General Manager – anaslazaar@greenwayauto.com

July 22, 2025

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Great experience here. Recommended for your new Kia! Friendly, up front staff for all of you new car needs. More

by CJohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Greenway Kia West responded

Thank you, CJohnson, for your recommendation and positive review! We’re thrilled you had a great experience with Galina Lappo and our Greenway Kia West team. We’re dedicated to providing a friendly, up-front car buying experience for every new Kia customer in Orlando and Central Florida. If you have any questions or need help with your new Kia, please reach out to me directly at anaslazaar@greenwayauto.com. Thank you for choosing Greenway Kia West—your trusted Kia dealership! #KiaOrlando #GreenwayKia #DealerRater #CarBuying – Anas Lazaar, General Sales Manager

June 29, 2025

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Too much fees and tricks Too Many fees for the purchase and hidden tricks. My honest experience. Definitely not buying from you guys next time More

by jomar05
Recommend Dealer
No

Other Employees Tagged: Galina Lappo

Jul 08, 2025

Greenway Kia West responded

Hi jomar05, Thank you for sharing your honest feedback. We’re sorry to hear about your concerns regarding fees and your overall experience with us. Transparency is important to our team, and we apologize if we did not meet your expectations. If you’d like to discuss your visit further or have any questions, please reach out to our management team directly. We appreciate your feedback as it helps us improve. —The Greenway Kia West Team

June 21, 2025

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Galina was very helpful and paid attention to my wants and needs. She was very knowledgeable with every vehicle on the lot. After being helped by Galina, I was brought in with the Financial advisor Christ More

by ttlpharrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Perez

Jun 24, 2025

Greenway Kia West responded

Thank you for the incredible 5-star review! We’re thrilled to hear Galina and Christian took such great care of you at Greenway Kia West. Galina’s attention to detail and deep knowledge of every vehicle, along with Christian’s helpful financial guidance, made your experience smooth, informative, and efficient. Getting into your new 2025 vehicle in under three hours is what we call service! Thank you for recommending us—we’ll be here whenever you need us. —Greenway Kia West Team

June 03, 2025

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I would not have bought a vehicle if it wasn't for Amine, he did great, did not like that I had to settle for a different car than I originally wanted and completely disliked the wait all the stars are becau More

by Vgarciabeato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2025

Greenway Kia West responded

Hi Vgarciabeato, Thank you for your honest review and for choosing Greenway Kia West. We're truly grateful for your kind words about Amine and Carlos—both are dedicated to providing excellent customer service, and we're glad they made a positive impact on your experience. We’re sorry to hear the process didn’t go exactly as planned and that you had to settle for a different vehicle. Your feedback is important and will be shared with our team to help us improve moving forward. Thank you again for your business, and we hope to better serve you in the future. Best regards, The Greenway Kia West Team

May 27, 2025

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Everyone nice customer service was good just make sure to ask a lot of questions More

by ramonadavis56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur

Jun 24, 2025

Greenway Kia West responded

Thank you for the 5-star review, Ramona! We're glad to hear you had a positive experience and found our team friendly with good customer service. Great advice on asking questions—we’re always here to provide clear answers and help every step of the way. Thanks for choosing Greenway Kia West, and we look forward to helping you again! —Greenway Kia West Team

May 21, 2025

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Employee Rating

Galina was professional and informative. She made me feel welcome. The man in finance was also very informative. Diego wrote out what I was paying for and what my options are . He was friend More

by STELLAHUNTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso

May 21, 2025

Greenway Kia West responded

It's fantastic to hear that Galina and Diego made your experience at Greenway Kia West so smooth and welcoming! We're glad you felt well-informed throughout the process. Enjoy your new car, and thank you for choosing us!

May 16, 2025

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Employee Rating

I had a very good experience with Galina she was very professional and informative. She made me feel very comfortable. Diego explained everything to me. Reassured me of the amount I would pay monthly and More

by STELLAHUNTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso

May 19, 2025

Greenway Kia West responded

We're delighted to hear that Galina and Diego provided you with a comfortable and informative experience at Greenway Kia West. It's great to know they helped clarify everything for you, including your monthly payments. Thank you for choosing us!

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