Garret Edens | Page 2

Dishonesty at its finest If I could leave negative stars I would. We purchased a 2019 Ram from them that was supposed to be a V8 4x4 with the 3.92 Rear ratio. Upon getting hom If I could leave negative stars I would. We purchased a 2019 Ram from them that was supposed to be a V8 4x4 with the 3.92 Rear ratio. Upon getting home we discovered that despite being told it had 'Everything we wanted' it was missing most of what we need. NO Trailer brake controller, E-Torque Motor, 3.21 Axle Ratio, Anti-Slip instead of locking axle, NO method of controlling our camper whatsoever and is utterly worthless for what we bought it for. I am extremely disappointed given we gave this location a chance after dealing with an extremely pushy sales person at the other dealership they have in the triangle. If you like being mislead and your questions evaded this is the place for you, If your looking to get what you need in a vehicle and an honest dealer look somewhere else. More

Helpful 3

Report | Print

TOP NOTCH SERVICE! Today I had the pleasure working with the lovely Ms.Silvia Bagley and words can not describe how amazing she is. Silvia was very kind, professional, Today I had the pleasure working with the lovely Ms.Silvia Bagley and words can not describe how amazing she is. Silvia was very kind, professional, and accommodating throughout the entire process of purchasing my new vehicle. She is truly dedicated to meeting the needs of her consumers and ensuring that she exceeds all expectations. I had my two little ones with me and they were over the whole buying a car process within the first 30 minutes, but Silvia engaged with them both and offered them her personal snacks (Cuties..ironically they are their favorite lol) while they waited. Her kind gestures were greatly appreciated by the kiddos and I, but it also spoke volumes to how Silvia and the Westgate Team truly aim to provide A-1 service.Silvia, I am thankful for your time and you assistance today. You rock! More

Helpful 0

Report | Print

Fast, Prompt, and Friendly Service ! Hats off to the internet sales that text and email customers, to the eager receptionist to find me an sales associate, and to the sales associate that Hats off to the internet sales that text and email customers, to the eager receptionist to find me an sales associate, and to the sales associate that was friendly, worked fast, and even helped me bring back my car rental. More

Helpful 0

Report | Print

The best experience I’ve had at a dealership Silvia was the best sales associate she made my car buying and trade in very easy and the over all process was the best I’ve had when dealing with dea Silvia was the best sales associate she made my car buying and trade in very easy and the over all process was the best I’ve had when dealing with dealerships. I would definitely recommend this dealership to anyone who is looking for a new car! More

Helpful 0

Report | Print

Awesome service! Paul Hayes went out of his way to make sure every concern was taken care of! I'm excited and proud to be driving this beautiful car off the lot! If yo Paul Hayes went out of his way to make sure every concern was taken care of! I'm excited and proud to be driving this beautiful car off the lot! If you are interested in a new or used vehicle Paul is the man to take of you! Thanks Paul for making this a great experience!! More

Helpful 0

Report | Print

Great experience. I want to thank everyone that helped me especially Silvia. She was amazing to work with. Being a female and going to a dealership can be intimidating I want to thank everyone that helped me especially Silvia. She was amazing to work with. Being a female and going to a dealership can be intimidating but Silvia made the process so much better. I was very comfortable and she helped me with the car I wanted. She made it happen. Thank you again for such a great experience. I will send my friends!! More

Helpful 0

Report | Print

Great experience! Great experience from start to finish with Paul and the team at Westgate, looking forward to many years in my new Durango, thank you so much! Great experience from start to finish with Paul and the team at Westgate, looking forward to many years in my new Durango, thank you so much! More

Helpful 0

Report | Print

Paul was a big help Paul was easy to work with and a big help getting a “new to me” Ram Truck to replace my 9 year old Ram Truck. Paul was easy to work with and a big help getting a “new to me” Ram Truck to replace my 9 year old Ram Truck. More

Helpful 0

Report | Print

Great experience Paul listened to me from the moment I walked in the door. He provided all the answers to my question in a timely manner. He was respectful of my time Paul listened to me from the moment I walked in the door. He provided all the answers to my question in a timely manner. He was respectful of my time and did all he could to expedite the process. Neither Paul nor Garrett pressured me for up sales bit did explain all the options available to me. I will be back Mike C More

Helpful 0

Report | Print

Great Experience! Totally great experience from beginning to end! Totally recommend dealership! Paul Hayes was our rep and he was great! No pressure but very thorough. Totally great experience from beginning to end! Totally recommend dealership! Paul Hayes was our rep and he was great! No pressure but very thorough. Very considerate of our time and comfort. Also met Charlie, Garrett and Kim and each of them were awesome as well. Nothing bad to say about dealership. More

Helpful 0

Report | Print