Gary Alger | Page 17

No one noticed I needed new rear brake pads needed service few weeks back when I paid for new tires and NYS inspection. This is frustrating because I have put so much money into this car. I purchase service few weeks back when I paid for new tires and NYS inspection. This is frustrating because I have put so much money into this car. I purchased this car with a broken Uconnect Navigation System and was still asked to pay 1100 bucks for a new one. (Separate Dealership) but same problem. More

by leroydoctor Verified Customer Verified Customer

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N/A I do not wish to add any further comments at this time. Thanks time. Thanks More

by james.ayer Verified Customer Verified Customer

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Think the warranty repair process could have been accomplished much easier. Still waiting for resolution accomplished much easier. Still waiting for resolution More

by revans30 Verified Customer Verified Customer

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Very professional. Mike helped get my jeep done in a timely fashion. Excellent work fixing the heater. Mike helped get my jeep done in a timely fashion. Excellent work fixing the heater. More

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Did a great job. Thanks for the loaner. I will bring my vehicle back there for service. Thanks for the loaner. I will bring my vehicle back there for service. More

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I was a first time customer @ Cortese Jeep in need of an immediate wheel alignment after striking a curb which essentially disabled the vehicle - Mark in scheduling worked closely w me to squeeze me in late immediate wheel alignment after striking a curb which essentially disabled the vehicle - Mark in scheduling worked closely w me to squeeze me in late on a Friday afternoon ( thanks for hanging around ) , Mike Navarro , service consultant was outstanding in explaining the problem and going over the resolution - many thanks to Mike for working w customer who had little knowledge of vehicle yet not making me feel as such , excellent customer service skills that other industries could learn from And lastly Nate who I did not meet but did the alignment - my car feels like it did when new - tight responsive driving - fantastic job I’ll be back again to Cortese for my vehicle needs Gary More

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quick oil change while i waited very nice waiting room. clean nice building friendly people clean nice building friendly people More

by sterzo1 Verified Customer Verified Customer

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Service was amazing everything went well love the outcome thanks for always doing a great job thanks for always doing a great job More

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A PROFESIONAL & CARING business that treats you like family from the sales dept to the service dept, & for that reason I will always recommend CORTESE!!! family from the sales dept to the service dept, & for that reason I will always recommend CORTESE!!! More

by davidquintana243@gmail.com Verified Customer Verified Customer

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Very good service experience. Staff knowledgeable and helpful. I will certainly become a repeat customer Staff knowledgeable and helpful. I will certainly become a repeat customer More

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