Gary Alger | Page 3

I was greeted the minute. I came in with a very nice good morning. They explained the service very well and suggested things that might be needed. Although I was not scheduled I came in with a very nice good morning. They explained the service very well and suggested things that might be needed. Although I was not scheduled to wait they were able to get me in and out in a very reasonable time. More

by pcalabrese Verified Customer Verified Customer

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Excellent service from check-in until the work was done on my Jeep. Warranty honored, rental was great. on my Jeep. Warranty honored, rental was great. More

by tfree1118 Verified Customer Verified Customer

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Very friendly staff and quick service, did come and check on me while i waited for my car asked if I needed anything. Made sure that i knew they where there to take care of me as the Customer, very happy on me while i waited for my car asked if I needed anything. Made sure that i knew they where there to take care of me as the Customer, very happy More

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Service people were very helpful and accommodating. Repairs were taken care of in a timely manner. Repairs were taken care of in a timely manner. More

by cstrat Verified Customer Verified Customer

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The worst Experience Ive ever had. The primary work requested, a simple oil change and tire rotation, wasnt completed. Appointment was cancelled and moved back a day with the only noti The primary work requested, a simple oil change and tire rotation, wasnt completed. Appointment was cancelled and moved back a day with the only notification being a txt message. It wad IMPOSSIBLE to get through and talk to a human on the phone, everything was via txt. The issue they did try to address, the auto deploy running boards, were hanging off the side of the vehicle when I picked it up, they didn't test their work. The whole visit accomplished nothing. More

by ben@airsystemsbalancing.com Verified Customer Verified Customer

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Always satisfied with the staff at Cortese, I know my vehicle will be done right and I have complete confidence. vehicle will be done right and I have complete confidence. More

by Sam Verified Customer Verified Customer

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RIP OFF. DO NOT SERVICE YOUR VEHICLE THERE!!! I don’t think they have a mechanic there, they have me sat there for 4 hours. The malfunction collision warning DO NOT SERVICE YOUR VEHICLE THERE!!! I don’t think they have a mechanic there, they have me sat there for 4 hours. The malfunction collision warning was on, I wanted that fix , they said the cost was $849 for the job I said ok. I asked for an alignment, the washer fluid and check engine light was on. After 4hours they told me my vehicle was ready, I payed the bill, went in my car and drove off only to be greeted by the same lights on the dashboard. I went back to Mr. Jordi to asked what have he done to my car because everything seems the same, and he politely reply “ I didn’t know you wanted it fixed” so I asked to speak to the person in charge of servicing and there was Mr. Brian and his excuse was maybe the didn’t have the parts, to me I realize what kind of business they running at cortese dealership. They didn’t even have washer fluid in that huge dealership they advertising so much, I would’ve had my car service better at a mom and pop shop better. These people are waste of time and energy. They are scammers More

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This is a great place and everyone is very nice. the service is very good too. Will go back! the service is very good too. Will go back! More

by sunnyliqian Verified Customer Verified Customer

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Not very trust worthy management. Classic run around, really bad communication. Rental vehicle sucked beans Classic run around, really bad communication. Rental vehicle sucked beans More

by markb9 Verified Customer Verified Customer

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Had an appointment for 8:00am for an oil change and tire rotation which took longer than two hours to complete this. The person that sent a text when I asked what was taking so long provided numerous excus rotation which took longer than two hours to complete this. The person that sent a text when I asked what was taking so long provided numerous excuses (one tech on vacation; two techs had retired; one tech was out after surgery among other reasons). Have taken the vehicles to another place for the same service that took less time and was more efficient. If they cannot service the car in adequate time then schedule less appointments or inform the individual when appointment is made. Not sure who the service department person was in reality because he never introduced himself More

by lstiefler Verified Customer Verified Customer

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