Gary Alger | Page 30

The experience was great. I had a good feeling about this place since the first time I went to make some questions because I just arrived from California. The costumer servi I had a good feeling about this place since the first time I went to make some questions because I just arrived from California. The costumer service was great even I didn't get any service that day. Because of that I chose you as a place to take my car when I need it. More

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The service is outstanding every time. I will always only use Cortese for my cars and service. I will always only use Cortese for my cars and service. More

by timvangellow Verified Customer Verified Customer

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My service writer Bob Bonter did a great job following through with the work that was performed on my truck. through with the work that was performed on my truck. More

by fmazzarella Verified Customer Verified Customer

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my car issue was not resolved. the dealership just made it worse. After 15 years of receiving good service at Cortese, I am very disappointed. Apathetic service manager with no und the dealership just made it worse. After 15 years of receiving good service at Cortese, I am very disappointed. Apathetic service manager with no understanding. I guess I have to try other Chrysler dealerships in Rochester now. More

by Shah Verified Customer Verified Customer

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Very happy with their service and sales department. They have exceeded my expectations. I will continue to do business with Cortese and have recommended them to my friends and family. They have exceeded my expectations. I will continue to do business with Cortese and have recommended them to my friends and family. More

by fmazzarella Verified Customer Verified Customer

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Good service provided, Mike has good experience at diagnosis of the problem with the cars. He is good in explaining the situation and what best can be done diagnosis of the problem with the cars. He is good in explaining the situation and what best can be done More

by Krishna Verified Customer Verified Customer

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Unfortunately it took two days to complete. So far the car runs fine with new plugs. So far the car runs fine with new plugs. More

by rbrhel Verified Customer Verified Customer

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As always a fantastic experience. The team worked diligently to resolve the issues I was experiencing with the navigation system and installed the firmware updates that we believe wi The team worked diligently to resolve the issues I was experiencing with the navigation system and installed the firmware updates that we believe will resolve the issue. More

by eric Verified Customer Verified Customer

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Mike in service always takes great care of my car and is always helping me out. He is so positive and thoughtful. I appreciate you Mike! always helping me out. He is so positive and thoughtful. I appreciate you Mike! More

by sarahlynch725 Verified Customer Verified Customer

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I don't know about the sales department but the service department is miserable. My truck (2020 1500) has been in 4 times in the past month for the same problem. Each time, I'm told it's fixed, when less department is miserable. My truck (2020 1500) has been in 4 times in the past month for the same problem. Each time, I'm told it's fixed, when less than a mile down the road, the messages pop up. Can't get a loaner and they've now had the truck for 2 days. NEVER again, Cortese. More

by tleach1 Verified Customer Verified Customer

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