Gary Alger | Page 48
Service Manager Cortese Chrysler/Mitsubishi
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
605 Reviews
Write a Review605 Reviews of Gary Alger
January 13, 2021
I have worked with Rob & so many others in service since I purchased my Jeep 2 years ago & I have always been treated with great respect, kindness & professionalism Thank you I purchased my Jeep 2 years ago & I have always been treated with great respect, kindness & professionalism Thank you More
December 28, 2020
I watched my Jeep get parked in the lot. I then waited for 15 minutes to be notified that my Jeep was ready to go but nobody came to get me. I went to the check-out window to see if anybody knew anything for 15 minutes to be notified that my Jeep was ready to go but nobody came to get me. I went to the check-out window to see if anybody knew anything about my vehicle but nobody was there at the desk. Finally someone walked by and asked if I was being helped and my response was no. This person went to the technician who checked me in originally and he got the answer for me as it turns out my new 2021 Jeep needs a new windshield to be installed! More
December 25, 2020
Good communication pre appointment during visit and post completion of service. The problem was diagnosed quickly and taken care of quickly. Thank you for your assistance. completion of service. The problem was diagnosed quickly and taken care of quickly. Thank you for your assistance. More
Other Employees Tagged: Mike-Service
December 21, 2020
Great dealership. The staff is very friendly and the dealership is very clean and well-organized. Overall, my experience with the team has been smooth and very transparent. I highly recommend Cortese fo dealership is very clean and well-organized. Overall, my experience with the team has been smooth and very transparent. I highly recommend Cortese for both sales and service needs. More
Other Employees Tagged: John R Cortese , Dave Hilner
December 14, 2020
I enjoyed working with Gary. When I brought my car in for service, we reviewed what needed attention. We reviewed other concerns. When the car was finished, Gary notified me and went over the bill with for service, we reviewed what needed attention. We reviewed other concerns. When the car was finished, Gary notified me and went over the bill with me. I was satisfied with Gary's service. More
December 05, 2020
Fast and efficient. Steve T . Was an excellent technician, very honest and knowledgeable. I bring all my vehicles to this service department Never a disappointment technician, very honest and knowledgeable. I bring all my vehicles to this service department Never a disappointment More
Other Employees Tagged: Steven Tribotte
December 03, 2020
Great work. Solid customer service. Worked with the service adviser as well as the service manager throughout the day to arrange for repairs on my car, and I appreciated the flexibility of both parties service adviser as well as the service manager throughout the day to arrange for repairs on my car, and I appreciated the flexibility of both parties. My concerns were heard, validated, and addressed with sincerity. More
Other Employees Tagged: Mike
December 01, 2020
Yesterday I picked my car up after having the front control arm recall completed which does not cover the alignment that they reccomend and today part of my front end came apart making my car not drive control arm recall completed which does not cover the alignment that they reccomend and today part of my front end came apart making my car not driveable. I am thankful I wasn't traveling on the expressway when this happened. I hope they take care of this correctly and in a timely fashion. More

