Gary Bogart | Page 2

Another great experience from start to finish Ryan was a pleasure to work with. Communications were very clear with no pressure. Like having a casual conversation with someone. Answered or addr Ryan was a pleasure to work with. Communications were very clear with no pressure. Like having a casual conversation with someone. Answered or addressed all of my questions very promptly. Daniel was very comprehensive and easy to follow when demonstrating and explaining all of the features of my new car. He was extremely patient with my questions. Jacqui had all of the paperwork ready in a very timely manner and totally accurate. Gary did a good job staying in touch with me during my evaluation process. Service department had everything transferred over from my previous vehicle and installed on the new one. Best total experience I've ever had at a dealership. More

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His and Hers flawless C43 and C300 Cabrio Mercedes Purchase! Would like to take a moment to not only highlight the outstanding staff at Knauz, but also the outstanding purchasing experience my wife and I had. 2 Would like to take a moment to not only highlight the outstanding staff at Knauz, but also the outstanding purchasing experience my wife and I had. 2 days prior to our visit I reached out to Hans the sales manager as I was directed by numerous friends. Being told he is the best in the business, and is key to the Knauz "customer first experience", we just had to give it a try. Not only did Hans respond to my requests on his day off via e-mail, but also made sure that when we did arrive that Friday, the vehicle we wanted to view was available. Upon our arrival I was greeted by Strah, not only is he the MB concierge, but is the technical vehicle specialist. I highly recommend talking with him about all the additional high tech features MB offers, as well as getting some hands on in vehicle demo time with him. He is awesome, knows all the vehicles, and will make sure you know how the features work. This was great in helping to decide what options we wanted in our vehicles. For the sales side, Hans assigned Gary and Josh to my wife and I. We were thrilled to be treated so professionally and honestly by Gary, no reasonable request was refused. He helped guide us through the entire process of purchasing both vehicles, with a refreshing no pressure to buy. Hans was also still checking in on us to make sure all was well. We were not forgotten about, and Hans, Gary and Strah gave us extra time for our drive testing with them. I would also like to note that we had no idea they closed at 6pm, but Hans, Gary, Strah and the finance manager Vijay stayed with us after the doors locked for a bit longer. Each taking some additional time to explain the purchase, financing versus lease, and vehicle status. After closing the dealership, settling on the purchase terms, we had to come back on Monday after the weekend to finalize and take delivery. My wife and I really appreciate the time everyone took to give us such an outstanding experience that day, and staying past close to work with us. As for delivery day, it was flawless, the finance manager Vijay just like the others, was awesome! I can honestly say the best finance person I have experienced. Precise, concise, professional and honest. Line by line, every aspect of the purchase was explained, down to the privacy agreements. Asking to make sure I understood everything, it was very refreshing. Both vehicles were delivered to us in pristine condition, Strah, Josh and Gary spent a tremendous amount of time getting my wife and I setup in the vehicles. Hans also checked in on us time and again to make sure we were all set and excited about our new vehicles. Finally just to add, my wife gave a hug goodbye to everyone that worked with us when we left. I know this might seem really strange, but that says so much about this dealership and the people that work here. Give them a try for your next vehicle purchase, I know you will be treated in the same outstanding manner. More

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My 2018 S560 I have visited many Mercedes Benz dealerships in Chicagoland, and the Knauz is the one. From the very get go, my salesman, Gary Bogart, and the manage I have visited many Mercedes Benz dealerships in Chicagoland, and the Knauz is the one. From the very get go, my salesman, Gary Bogart, and the manager, Hans Kribbel, made me feel at home. It was a fun, professional and amazing experience, sealed with the delivery of this amazing sedan. Thank you to all, and Happy New Year! More

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Great Experience! Will buy again I purchased a 2017 GLS 450 from Gary! Having already attempted to purchase this vehicle from 2 other area Mercedes dealerships with little to no luck I purchased a 2017 GLS 450 from Gary! Having already attempted to purchase this vehicle from 2 other area Mercedes dealerships with little to no luck and poor communication, Gary was a great find! I emailed him and he responded with multiple vehicle options within 10 minutes of my inquiry. He ran the numbers for me and we had the entire deal negotiated via phone/email prior to arriving at the dealership. Once at the dealership everything matched up with what we agreed to over the phone and I was in and out with my new car. Hans, Vijay and Strah were also equally great to work with. I'll be working with Gary and the Knauz team again! More

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My new Mercedes I want to thank Gary, Strah and their colleagues for the exception service on the delivery of my new Mercedes. I have purchased several foreign cars i I want to thank Gary, Strah and their colleagues for the exception service on the delivery of my new Mercedes. I have purchased several foreign cars in the past including Mercedes and I can say hands down Knauz service and price were the best, especially for an out of Towner. More

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I highly recommend KNAUZ Mercedes-Benz! Gary Bogard, Strah Gostovic and Sani Nassar gave me and my mother a warm welcome while at KNAUZ a few days ago! Gary called me to ensure I was satisfi Gary Bogard, Strah Gostovic and Sani Nassar gave me and my mother a warm welcome while at KNAUZ a few days ago! Gary called me to ensure I was satisfied with the service on my GLK. Strah called me and gave easy to follow insructions on pairing my garage door opener with a button on my rear view mirror. Yaay! Sani explained in detail what was checked on my truck and ensured everything was in tip top shape before my Mom and I left. My truck was washed, too! These three gentlemen made me feel more confident to drive my truck! Finally, KNAUZ Mercedes-Benz facility is very clean; and the temperature in the service center was nice and warm! More

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Excellent experience! Dealing with Gary Bogart was a pleasure! No pressure, very professional. Vijay and Syrah were also helpful and informative. Would definite recommend Dealing with Gary Bogart was a pleasure! No pressure, very professional. Vijay and Syrah were also helpful and informative. Would definite recommend Knauz to my friends More

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Greenberg saves the day in an otherwise unpleasant experienc Dear Knauz Dealership We are customers who recently purchased a $54,000 Mercedes 350 GLE 4MATIC automobile. Our experience with Sam Greenberg Dear Knauz Dealership We are customers who recently purchased a $54,000 Mercedes 350 GLE 4MATIC automobile. Our experience with Sam Greenberg was perfect. He was extremely professional, very courteous, and most helpful in showing us how to drive the car, use the controls, and set up our phones to Bluetooth. He demonstrates integrity with his job, and did not back down from helping even when we faced difficulty at first in setting up the phone. He is a model employee. He gets 5 stars in my book. however, I would give Gary Bogart a 1 star rating in his customer relations with us. He was pushy, rude to all in my family, and visibly short to us. Had my mother not wanted this car, I would have considered purchasing it just somewhere else just because of his treatment of us. All in all, the experience averages out to a three star experience. More

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Wonderful experience Excellent customer service. Friendly and accommodating. Understands the customers' needs.We got what we want the same day. He arranged everything for Excellent customer service. Friendly and accommodating. Understands the customers' needs.We got what we want the same day. He arranged everything for us. Overall, I am satisfied with the services in Knauz. More

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Seasoned professionals that know their product! This dealership worked with me...someone who did not understand the MB lineup. They reviewed the product line with me. We talked via the phone line This dealership worked with me...someone who did not understand the MB lineup. They reviewed the product line with me. We talked via the phone lines or in person 5 - 7 times. In the end, I purchased a new C300. I am a proud owner of a MB. Most importantly, I am proud to say that I purchased it from Knauz! More

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