Gary Carson | Page 13

It’s always a great experience when we come to Tower Honda in Longview! The staff is very knowledgable and efficient. They go above and beyond the customer service experience! Honda in Longview! The staff is very knowledgable and efficient. They go above and beyond the customer service experience! More

by GAYLATHOMAS Verified Customer Verified Customer

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Took the car for a recall. They return with the “results” from the complementary multi point inspection and said everything was good, including air filters. Upon my personal in They return with the “results” from the complementary multi point inspection and said everything was good, including air filters. Upon my personal inspection, the cabin for the engine filter was never opened and after taking the filter out myself, it was as dirty as it could get. They never really checked it, how can one trust everything else? Two years prior in a different card the story was similar, they told me the filter were dirty, except that I had changed them myself three days prior. Both times, they just say, we will talk to the technician. They might, but the problem is still there. All you get is a nice “my apologies for the mistake!” Hard to trust anything they tell you. More

by Disappointed service Verified Customer Verified Customer

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Pretty good experience, they are always there to help. Definitely recommend. I’m glad I was able to purchase the vehicle I wanted. Definitely recommend. I’m glad I was able to purchase the vehicle I wanted. More

by JANETJaimes Verified Customer Verified Customer

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Professional people, clean they do a good job and are friendly and reliable and timely. friendly and reliable and timely. More

by JWALKER658 Verified Customer Verified Customer

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The team members are cordial, knowledgeable, and we’re ready to begin the service on my vehicle when I arrived for the appointment. ready to begin the service on my vehicle when I arrived for the appointment. More

by hutche Verified Customer Verified Customer

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Despite the fact that your computers were down, your employees did a fantastic and prompt job! employees did a fantastic and prompt job! More

by glyndahale Verified Customer Verified Customer

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Amazing service experience every time! I always feel taken care of when I come for my oil changes. They’re always very informative and helpful, very fast too!! I always feel taken care of when I come for my oil changes. They’re always very informative and helpful, very fast too!! More

by rearea7 Verified Customer Verified Customer

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Shannon always takes fantastic care of me. Tower Honda keeps everything clean and neat. My Odyssey was done when she said it would be and it was washed and vacuumed. Tower Honda keeps everything clean and neat. My Odyssey was done when she said it would be and it was washed and vacuumed. More

by MARIEK322 Verified Customer Verified Customer

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The people and service were great but I feel as though my oil life lasted barely anything. I need a new oil change and its only been 2 months oil life lasted barely anything. I need a new oil change and its only been 2 months More

by daisyreyes6412 Verified Customer Verified Customer

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They were quick to come to my rescue wuth a jump when my battery died while at a local restaurant. At their service center they worked on short notice to diagnose the problems and were even able to make re battery died while at a local restaurant. At their service center they worked on short notice to diagnose the problems and were even able to make repairs right then. It sid take an afternoon,but I had to have my vehicle back and was willing to wait. They get 5 stars from me More

by VANESSAADA Verified Customer Verified Customer

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