Gary Francois

Thank you, Gary Francois and staff. As always, very pleased with the excellent customer service. I was notified via phone call and sent a video of progress of my vehicle while it was be As always, very pleased with the excellent customer service. I was notified via phone call and sent a video of progress of my vehicle while it was being worked on. Having worked in customer service for more than four decades. I'm familiar with the challenges. I was treated professionally and courteously by everyone. The staff always goes the extra mile. Too often, superior service goes unrecognized and unrewarded. While some folks are quick to complain, few happy customers take the time to compliment. Kudos to all the staff-Sincerely, Carole Uminski More

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Service easy to schedule and I received my car on time. No troubles and easy No troubles and easy More

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The service and reception is really great. All the staff members are polite and they finished the service in time. All the staff members are polite and they finished the service in time. More

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Long wait times even with appointments, and they always try to upsell you. I also went in for a service inspection sticker recently and they forgot to give me the new sticker when I left, then made me go b try to upsell you. I also went in for a service inspection sticker recently and they forgot to give me the new sticker when I left, then made me go back and said they can't pass me for my window tints even though they passed me last year with the same exact tints. More

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Always excellent dependable service. The third car we have serviced there. Highly recommend for efficient service and comfortable surroundings while you wait. The third car we have serviced there. Highly recommend for efficient service and comfortable surroundings while you wait. More

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Very convenient, the time waiting was reasonable, and the staff was friendly and they let me know what they did in my car. staff was friendly and they let me know what they did in my car. More

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Came in for service and all I have to say is that Edward Koh is the most majestic creature that I’ve personally Koh is the most majestic creature that I’ve personally More

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Tereza, Gary and Dan always give me excellent service and take great care of my Highlander, take great care of my Highlander, More

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Brought my car in yesterday for an oil change. As always, Sean (service rep) was professional and accommodating and the car was ready in a reasonable timeframe. As always, Sean (service rep) was professional and accommodating and the car was ready in a reasonable timeframe. More

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Herb Chambers Toyota of Boston Repair is high quality and very nice employees. Thanks to their good work, my 20 year old Toyota Sienna is going strong! Marilyn Day very nice employees. Thanks to their good work, my 20 year old Toyota Sienna is going strong! Marilyn Day More

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