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Gary Graham
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151 Reviews
151 Reviews
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151 Reviews of Gary Graham
July 07, 2017
Service Review I came in for a routine oil change and state inspection. I was able to come in and out without any problems. I am very satisfied with the overall expe I came in for a routine oil change and state inspection. I was able to come in and out without any problems. I am very satisfied with the overall experience. More
by Maw2345
Helpful 
June 27, 2017
Service For an issue with the door I had no appt, brought car in early to see if they could fit it in. They did, and fixed the issue in the same day. I had no appt, brought car in early to see if they could fit it in. They did, and fixed the issue in the same day. More
by rugbyman2
June 23, 2017
Keeps our company trucks rolling! Gary always comes through with great service! He helps minimize down time and keeps our trucks working for us. I wouldn't service our vehicles anywher Gary always comes through with great service! He helps minimize down time and keeps our trucks working for us. I wouldn't service our vehicles anywhere else. More
by Restor8
June 23, 2017
From Sales to Service After much (and I mean a lot) of research, back in the spring of 2015, I purchased my new F-150 from Heritage Ford. Through numerous phone calls with After much (and I mean a lot) of research, back in the spring of 2015, I purchased my new F-150 from Heritage Ford. Through numerous phone calls with my salesperson, visits to the showroom, and test drives, the sales staff was always professional, informative and personable. They took the time. They remember your name. From my first routine service visit, and every one after, service reps and techs showed themselves courteous, thorough, knowledgeable, and professional. Doing the little extra was standard practice. Perhaps the bigger testament is that we returned when we needed another family car and purchased a 2017 Escape. Returned, without hesitation. And found the experience equally as satisfying. More
by Stephen M.
Other Employees Tagged: Michael Connolly, Dylan Krause, Katie Smith
June 09, 2017
Fix transmission Problem resolved completely. Courteous staff. Delivered on time specified. Made suggestions for upcoming routine maintenance, and told me he would Problem resolved completely. Courteous staff. Delivered on time specified. Made suggestions for upcoming routine maintenance, and told me he would order parts for a recall notice. Overall great experience. More
by Ford service
June 01, 2017
Tire change Gary was super pleasant, and expeditious. Very polite and friendly. The service folks are always great to work with. The only complaint was that Gary was super pleasant, and expeditious. Very polite and friendly. The service folks are always great to work with. The only complaint was that it took almost 45 minutes longer than he thought it would, but I wasn't too upset. It's just that the appt is over dinner time, but I survived. While I was waiting Kyle came over and we chatted. He is always pleasant and makes an effort to say hi when I'm there. More
by slove
Other Employees Tagged: Kyle Owen
May 31, 2017
excellent service Happened to stop by to schedule service appointment and they were able to get me in right then while I waited. In about an hour I was ready to go! Happened to stop by to schedule service appointment and they were able to get me in right then while I waited. In about an hour I was ready to go! More
by 15f150
May 29, 2017
service & sales = 5 star Seven or so years of both here have been top level. Yes, I've recommended this dealership and got good reports back from those people as well. Seven or so years of both here have been top level. Yes, I've recommended this dealership and got good reports back from those people as well. More
by PaulC
May 26, 2017
Brake squeal - oil change Car brakes squealed badly from the time I purchases it. After an initial inspection, the Dealer replaced with new pads under warranty. Problem solved. Car brakes squealed badly from the time I purchases it. After an initial inspection, the Dealer replaced with new pads under warranty. Problem solved. This website however is nuts. Can't submit a review so have to add more words. So blah, blah, blah. Should be enough by now. More
by Bbbbbbbbbbb
May 20, 2017
Great Service Almost always in the years since I purchased my 2012 Ford Focus from Heritage, I have been entirely pleased and satisfied with their work and my overa Almost always in the years since I purchased my 2012 Ford Focus from Heritage, I have been entirely pleased and satisfied with their work and my overall experience. More
by Lynn
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