Gary Graham
Gary Graham at Heritage Ford
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Gary Graham | Page 14

Service Advisor

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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5.0
151 Reviews
5.0

151 Reviews

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151 Reviews of Gary Graham

May 09, 2017

Dealership Rating
Employee Rating

Great customer service In light of several set backs in parts availability and timing the service team made sure I was provided a rental vehicle and helped make up for the i More

by HeritageCustVt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2017

Heritage Ford responded

It's excellent to learn that the service department made every effort to reduce the disruption that the parts delay caused. We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 03, 2017

Dealership Rating
Employee Rating

Routine Service As always, completed promptly and the service was done well. I'm picky about my car and the technicians at Heritage always take good care of it. Com More

by ebrigm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
May 05, 2017

Heritage Ford responded

Thank you for your kind words about the Heritage Ford service department! I'm happy to hear that Gary and the rest of the team provide you with top notch service. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 29, 2017

Dealership Rating
Employee Rating

Friendly Service Gary was very friendly and thorough. I appreciated that he added in an exterior wash of the car with no extra charge. Great value all around. More

by marknash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 01, 2017

Heritage Ford responded

Mark, Thank you for the kind words about Gary. Glad to hear he made your visit to our service department a great one. We appreciate you choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 31, 2017

Dealership Rating
Employee Rating

Very good It's always a pleasure dealing with Gary. He truly cares about customer needs. Gary listens and immediately takes care of the issue. It would be nic More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Morriseau

Apr 03, 2017

Heritage Ford responded

Kathy, Thank you for your kind works about Gary! I'm glad that he has made your visit to our service department so stellar. We appreciate you taking the time to share your thoughts. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 02, 2017

Dealership Rating
Employee Rating

service my last three truck, came from heritage ford and I have never had a problem with service. ( out standing service teem. ( need say no more ) More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Clifford, Steve Connors, Mike LeClerc, Ryan Morriseau, Katie Smith, Paul Thibault

Feb 03, 2017

Heritage Ford responded

John, It's fantastic to learn that you have received consistently great service from both our sales and service teams. Thank you for the stellar rating! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 27, 2017

Dealership Rating
Employee Rating

New tires installed Always good service at heritage ford. Comfortable lounge with wifi and free and fresh coffee, as well as a shuttle with a friendly driver if you so c More

by Noscreenname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 27, 2017

Heritage Ford responded

It's fantastic that your service visit went so smoothly. We appreciate you taking the time to post a review. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 24, 2017

Dealership Rating
Employee Rating

Great! Great experience. The folks at heritage Ford could not have treated me better. My car was completed on time and with high quality. I look forward to r More

by catlax91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 25, 2017

Heritage Ford responded

That's great to hear! Thank you for taking the time to post. We appreciate your recommendation. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 30, 2016

Dealership Rating
Employee Rating

Great job ! They noticed that I was due for an oil change and squeezed that in too! The dealer is 30 minutes away, but it's worth the trip. More

by rusikj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 02, 2017

Heritage Ford responded

Thank you for posting! We certainly appreciate you making the trip to visit our service department. I'm glad to hear that the staff made sure your vehicle was taken care of. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 25, 2016

Dealership Rating
Employee Rating

Service review The service I received was excellent. I had my snow tires mounted and a general service with oil change. The service was completed in a timely manner More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 27, 2016

Heritage Ford responded

Jeff, We appreciate this nice review. It's excellent that your service visit was went smoothly. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 10, 2016

Dealership Rating
Employee Rating

Second to none! As always, service and quality second to none at Heritage Ford Service. Mike and the crew never cease to amaze at the lengths they will go for custome More

by Andrew King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike LeClerc, Doug Ryea

Nov 11, 2016

Heritage Ford responded

Andrew, We appreciate the stellar review of Mike, Gary and the Heritage Ford service team. It's fantastic that you have received consistently top notch service here. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

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