Gary Hasselman

Holm Automotive Center Inc responded

Thank you for your fantastic review! We are so glad we could help you out in a bind and get you back on the road safely. We know how stressful it can be to have vehicle issues while on a road trip, and our team is determined to provide prompt and reliable service. We will be sure to pass along your kind words to Chuck and the mechanic. We appreciate you choosing us and hope you have a wonderful rest of your trip to Colorado. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the wonderful feedback! We are so pleased to hear that our service department consistently goes above and beyond for you. Your comments about our staff being courteous and keeping you informed truly highlight our core value of customer care. We take our responsibility to serve our clients seriously and are committed to providing exemplary service in all areas of our business. We appreciate your business and look forward to serving you again. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic feedback and for the strong recommendation! We're so glad to hear that you experienced great service in a timely manner. Our team is determined to provide excellent and efficient service to all our customers. We will be sure to pass on your praise to our service writer, Charles Loader. We appreciate your business and your willingness to share your positive experience with your friends and family. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your feedback! We are happy to hear that our team was able to help you quickly resolve the problem with your car. Your comments highlight our commitment to customer care, as we take our responsibility to serve our clients seriously and provide timely solutions. We will be sure to pass along your comments to Chuck Loader. We appreciate your business and are here for you whenever you need us. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the excellent feedback! We're thrilled to hear that you found our team to be helpful and friendly, and that you had such a positive experience with our service department. Your comments on the ease of setting up appointments and getting along with our team perfectly align with our core value of customer care. We are committed to providing exemplary service and ensuring every interaction is as smooth and pleasant as possible. We will be sure to pass along your kind words to Jamie Avers, Gary Hasselman, Chuck Loader, Lora Simmons, and Lance Gentry. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We are so glad to hear that you consider our service department the best you've ever encountered. Your feedback is a testament to our mission of building trust and providing quality service in every area of our business. We are proud of our team's commitment to our core value of excel, as we strive to be the standard by which all auto dealerships are measured. We will be sure to pass along your kind words to Jamie Avers, Gary Hasselman, Chuck Loader, and Lance Gentry. We appreciate your loyalty and business. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic review, CKinsley! We appreciate you taking the time to let us know that you were happy with our fast and friendly service. Providing exemplary service is central to our Customer Care core value. We'll be sure to pass your kind words along to Jamie, Gary, Chuck, Lora, and Lance. We look forward to seeing you again for your next service. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the excellent feedback. We are so pleased to hear that Chuck was very accommodating and that you appreciated the efficient service and comfortable waiting area. Providing a great experience for our customers every time is what our core value of Customer Care is all about. We appreciate you choosing Holm Automotive and we'll be sure to share your kind words with Chuck and Gary. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're delighted to hear that Haley provided you with good updates and kept you well-informed about the repairs on your car! Clear communication is a key part of our commitment to customer care, and it's wonderful that our team, including Jamie, Gary, Chuck, Miranda, Zoe, and Lance, collectively ensured you had a positive experience. Sincerely, The Holm Automotive Team of Abilene